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Riko23
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Posts: 10
Registered: ‎10-10-2016
Location: GB
Views: 253
Message 61 of 67

Re: Moto Z order fail!

Brittany,

 

No, I'm in UK and purchased everything through https://www.motorola.co.uk site.

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 246
Message 62 of 67

Re: Moto Z order fail!

I asked your location because @BrittanyMoto's area of responsibility is the U.S.

 

I'll forward this on to someone more local to you.

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MotoAgent
MotoAgent
Posts: 40
Registered: ‎05-27-2016
Location: GB
Views: 239
Message 63 of 67

Re: Moto Z order fail!

Hi Riko, sorry to hear that. Would you be able to send your contact details to: supportforums@motorola.com so that we can look into this for you? Cheers! Quincy
Riko23
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Posts: 10
Registered: ‎10-10-2016
Location: GB
Views: 235
Message 64 of 67

Re: Moto Z order fail!

Quincy,

 

Thank you for your help but I ended up canceling my order as customer service told me that they can not accept the orders that are going towards PO boxes. Apparently that was the problem, so, I ended up with the purchase from Amazon.

 

One more proof how affiliation is providing better service then original manufacturer...but hey - life is life Smiley Happy

 

Thanks,

Riko

Andrew_Poznansk
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Posts: 9
Registered: ‎12-04-2013
Location: US
Views: 184
Message 65 of 67

Re: Moto Z order fail!

Hi, hopefully someone can help me. My phone and mods have been stuck on "device being built" since the 26th, but are supposed to be delivered on Thursday. The lack of movement is concerning as I was depending on that date and am traveling over the weekend. My order# is 

US00001033680

 

Thanks in advance for any info you can provide. 

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 174
Message 66 of 67

Re: Moto Z order fail!


@Andrew_Poznansk wrote:

Hi, hopefully someone can help me. My phone and mods have been stuck on "device being built" since the 26th, but are supposed to be delivered on Thursday. The lack of movement is concerning as I was depending on that date and am traveling over the weekend. My order# is 

US00001033680

 

Thanks in advance for any info you can provide. 


Your location isn't showing.  Are you in the U.S.?

Andrew_Poznansk
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Posts: 9
Registered: ‎12-04-2013
Location: US
Views: 170
Message 67 of 67

Re: Moto Z order fail!

I am, thanks

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