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ROBERTPWILLS
Paper Tape
Posts: 1
Registered: ‎06-12-2018
Location: US
Views: 198
Message 1 of 2

Moto Z speaker sound cracking

This past week, my Moto Z XT1650 (only 2 months old) started having a very tinny speaker sound. It is also very low and hard to hear my ring tones, alarm, and incoming message sounds.

 

Edited subject & moved to the right community -Daisy

Senior MotoAgent
Senior MotoAgent
Posts: 3,948
Registered: ‎12-01-2016
Location: PH
Views: 132
Message 2 of 2

Re: Moto Z speaker sound cracking

Hi ROBERTPWILLS,

 

So does it happen only on notifications? Did you try changing the ringtones if the same issue is persisting?

 

You can try the following:

*  If you are using a case, cover or screen protector on the device, we recommend removing and trying without it.

*  Increase the device volume by pressing and holding the top volume button, located on the side of the device.

(Please note on newer models, the top button is the Volume up button!)You will now see three volume settings. Top to bottom they are phone, media, and alarms. Adjusting the slider bar next to the settings icon will only adjust that option.

 

 

Regards,
Daisy
Moto Support

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