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04-07-2021

Armenia

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Moto Z2 speaker distorted

2021-04-07, 18:05 PM

I got a Motorola Z² Play second hand and it worked very good other than a small crack in the screen. I accidentally dropped it face down in my sink (it wasn't full, just wet) and now the speaker sounds distorted.

I know I can't get it fixed through Motorola because I got it second hand, but is there any way I can easily fix the problem? I really liked this phone but the sound not working properly bothers me a lot

Thanks if someone can help.

10.0.0.0.1 192.168.1.254
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2541 Posts

03-04-2016

India

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Re:Moto Z2 speaker distorted

2021-04-08, 4:26 AM

@ OrcidSamuel wrote:

I got a Motorola Z² Play second hand and it worked very good other than a small crack in the screen. I accidentally dropped it face down in my sink (it wasn' full, just wet) and now the speaker sounds distorted.

I know I can' get it fixed through Motorola because I got it second hand, but is there any way I can easily fix the problem? I really liked this phone but the sound not working properly bothers me a lot

Thanks if someone can help.

Hi, 

 

Thank you for posting, I have moved your post to Moto Z² Play. Originally you have posted under the Moto Z community. Someone from the team is expected to be there soon to help you further.

 

Regards

Sandip



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3837 Posts

03-11-2019

United States of America

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Re:Moto Z2 speaker distorted

2021-04-08, 20:07 PM

Hi OrcidSamuel,

 

We don't have any troubleshooting steps that we can provide since this is was caused a physical impact, this could be a hardware damage on the speaker. 

 

Best regards,
Zeke
Motorola Support



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