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4 Posts

03-03-2017

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Moto z will not connect to vehicle

2017-03-03, 1:29 AM

I have a z force droid operating on Android 7.0 and it will not recognize or connect to either my truck or wife's car I have a 2017 f550 with Ford sync and she has a 2016 Chevy traverse Everytime I try to connect via Bluetooth my Moto says that no available devices found I have both in discovery mode however it's not a vehicle problem as she and a friend of mine can both connect using their iPhones I've done everything short of a factory reset please help

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3454 Posts

10-05-2016

PH

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Re: Moto z will not connect to vehicle

2017-03-03, 18:08 PM

wrote:

I have a z force droid operating on Android 7.0 and it will not recognize or connect to either my truck or wife's car I have a 2017 f550 with Ford sync and she has a 2016 Chevy traverse Everytime I try to connect via Bluetooth my Moto says that no available devices found I have both in discovery mode however it's not a vehicle problem as she and a friend of mine can both connect using their iPhones I've done everything short of a factory reset please help


Hi Jayblast1,

 

Do you have any troubleshooting steps done so far aside from doing a factory reset? Have you tried to check if Bluetooth Scanning is on? to check, go to Settings> Location> tap 3 dots> Scanning> Toggle off Bluetooth Scanning and see if that works.

 

Regards,
Jess
Motorola Support

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4 Posts

03-03-2017

US

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  • Posts: 4
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Re: Moto z will not connect to vehicle

2017-03-03, 18:56 PM

I've done all the troubleshooting steps except factory reset

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