Motorola Community

Moto Z Phones - Mod CapableMoto Z
All Forum Topics
Options

12 Posts

04-03-2017

US

21 Signins

94 Page Views

  • Posts: 12
  • Registered: ‎04-03-2017
  • Location: US
  • Views: 94
  • Message 11 of 14

Re: My Moto Z is broken after the update.

2018-08-03, 15:40 PM

I'm still having the issue and have had to discontinue using the phone. 

Reply
Options

9219 Posts

03-05-2018

US

1049 Signins

140602 Page Views

  • Posts: 9219
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 140602
  • Message 12 of 14

Re: My Moto Z is broken after the update.

2018-08-06, 14:19 PM

Hi skaledecker,

 

Thanks for the response. I'd like to confirm, what troubleshooting steps have you done so far? Also, are you having an issue with WiFi? Could you send me a screenshot sample of the error? Thanks.

 

Best regards,
Rich
Motorola Support

 

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

3 Posts

06-21-2018

US

6 Signins

60 Page Views

  • Posts: 3
  • Registered: ‎06-21-2018
  • Location: US
  • Views: 60
  • Message 13 of 14

Re: My Moto Z is broken after the update.

2018-08-06, 18:50 PM

I can verify we are still on this thread.

Reply
Options

9219 Posts

03-05-2018

US

1049 Signins

140602 Page Views

  • Posts: 9219
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 140602
  • Message 14 of 14

Re: My Moto Z is broken after the update.

2018-08-08, 14:21 PM

Hi griffinld02,

 

I'd like to verify, have you performed factory data reset? Are you still having the same issue?

 

Best regards,
Rich
Motorola Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete