04-03-2017 06:33 AM
Just got the Moto Z Force and have been having intermittent problems with the camera. Some times the screen splits (top/bottom) & its almost as if there are two lenses seeing what's in my viewfinder. I take the shot and the lower half is blocked out either all the way or patially.
Do I just have a defective phone?
04-03-2017 09:31 AM
Wow. That's not cool. Do all of the photos that you take come like that?
Have they ever come out correctly?
If this is what you have gotten from day one, I would return the phone from where you purchased it, or contact Motorola and see what they can do for you.
04-03-2017 10:02 AM
No, they don't all come out that way, it is such a random thing I can't replicate the problem. How am I supposed to annoy my dog who hates the camera? Lol
Anyway, I am going to Verizon after work because the camera is not the only issue. The phone gets hot to the touch when I charge it and I'm not okay with that either!
04-24-2019 04:41 AM
Did you ever find out what was causing this?
I've had two VZ Moto Z Force Droids that do the exact same thing.
They split the camera view and photos.