07-25-2018 05:43 AM
i bought Moto z on last monday 23/7/2018 it has android 6.0. whin i installed my sim card in my device its notify me with new update Android Nougat 7.0 about 1100 G.b after download this update i press on install the device has been restarted
after 40% from instaltion process the loading stopped and appear "Error"
and apear this message :
your device has failed verification and may not work properly.
Please help me my phone in Unlocked phone i bought it from Egypt.
07-26-2018 08:29 AM
Thanks for posting on this thread. Could you please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.
Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943