09-04-2019 12:13 PM
Thanks for the screenshots. You mentioned you had reset the phone, I'd like to confirm, did you restore your backup right after resetting the phone? Please update your profile with the current phone, carrier and serial number -- this will help me investigate.
Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
09-11-2019 09:21 AM
I did the full reset - then i did the Moto Help->Device Diagnosis->GPS still had zeros like in attached previous screenshots - and then i did full restore for all my apps.
I updated my profile as well.
09-11-2019 10:23 AM
Thanks for getting back. We recommend not to restore any backup or apps after reset. It is important to test the GPS after resetting the phone without any third-party apps installed.