11-30-2018 01:37 PM
How do I recharge it? No matter how long I leave it connected only the main battery gets charged and the Power Pack stays at 0%. It used to charge, but it doesn't seem to be doing it anymore. I've only had it about a month.
12-01-2018 03:14 AM
Just a user like yourself.
12-01-2018 08:17 AM
10-15-2019 10:54 AM
I woke up this morning to my phone and battery Mod at 100%. Now about 20 minutes later, my mod is saying it's empty. Moto mod manager is also saying there was an issue with my Moto mod and it will reset. Granted, that only showed up once, but I seems something is definitely wrong with my mod. I also tried pressing the button on the mod to check the battery level and none of the lights turn on. I'm extremely confused right now and don't know what else to try. I've also tried restarting my phone itself and that didn't work either. Anyone know what I can try to fix it?
10-16-2019 10:18 AM
Have you tried charging the mod with the phone? Is it taking a charge? Make sure the mod's software is up to date (Attach the mod, go to Settings > Mods > System Update). Check if this can be seen in safe mode. Thanks.
To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.