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KarlaD
Blue Screen Again
Posts: 1
Registered: ‎08-09-2018
Location: US
Views: 7,318
Message 1 of 9

Re: How to change the background color on text message

I have the Moto Z3 Play, and if you open a text from that person, click on the three menu lines in the upper right corner, choose people and options, there is a color palette symbol adjacent to the person's name and number. Can't seem to find a way to default everyone to the same color automatically, though.

 

Edited: Moved thread to the correct phone community.-Sandip

Senior MotoAgent
Senior MotoAgent
Posts: 5,947
Registered: ‎03-05-2018
Location: US
Views: 6,977
Message 2 of 9

Re: How to change the background color on text message

Hi KarlaD,

 

Thanks for posting. I checked my Messages app settings, I'm not seeing any options to set the background color to a default color for everyone. It looks like we can only set it one by one for your contacts. 

 

Best regards,
Rich
Motorola Support

Kkteel1
What's DOS?
Posts: 1
Registered: ‎12-16-2018
Location: US
Views: 3,993
Message 3 of 9

Re: How to change the background color on text message

I can't find people and options it's not in my 3 dots either each person or in the app itself I can't find it there. It sucks too because my texts were a darker color now the texts are all a ugly pastel color and I have no clue what I did to make that happen
Senior MotoAgent
Senior MotoAgent
Posts: 5,947
Registered: ‎03-05-2018
Location: US
Views: 3,941
Message 4 of 9

Re: How to change the background color on text message

Hi Kkteel1,

 

What is your Messaging app? We'll try to replicate it. Thanks.

 

Best regards,
Rich
Motorola Support

caddgirl
Paper Tape
Posts: 3
Registered: ‎01-29-2019
Location: US
Views: 3,381
Message 5 of 9

Re: How to change the background color on text message

I am having this same issue. When I first recieved my phone, I was able to change it for one person but it changed all my color text bubbles on all messages. I am using the Message app that was installed on my phone when I recieved it. I do not use Message+.

 

After changing the color on one person my phone did an update and the People & Options is no longer in the menu.

 

According to the System Updates I am on Android 8.1.0


@Agent_Rich

 

Senior MotoAgent
Senior MotoAgent
Posts: 5,947
Registered: ‎03-05-2018
Location: US
Views: 3,337
Message 6 of 9

Re: How to change the background color on text message

Hi caddgirl,

 

Thanks for posting. Can you please send me a sample screenshot? 

 

Best regards,
Rich
Motorola Support

caddgirl
Paper Tape
Posts: 3
Registered: ‎01-29-2019
Location: US
Views: 3,327
Message 7 of 9

Re: How to change the background color on text message

Please see the attached picture

 

Senior MotoAgent
Senior MotoAgent
Posts: 5,947
Registered: ‎03-05-2018
Location: US
Views: 3,307
Message 8 of 9

Re: How to change the background color on text message

Hi caddgirl,

 

I remember I have seen that back a few months ago, but it looks like that option is no longer available. I have checked the phones I have here, running a different OS but I can't find any ways to set the color for that specific contact. Looks like this is designed on the recent update of the Messages app. I'll try to have my team check this as well. Thanks.

 

Best regards,
Rich
Motorola Support

caddgirl
Paper Tape
Posts: 3
Registered: ‎01-29-2019
Location: US
Views: 3,292
Message 9 of 9

Re: How to change the background color on text message

Well now that I changed one they all changed to that same color. I am okay with changing them all but how? Or am I stuck with this color forevermore? 

 

Thank you for your help!

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