12-04-2018 10:50 PM
I'm having problems with touchscreen. Sometimes it doesn't recognize finger at all and sometimes it "releases" touch. Especially when I play games such as angry birds. I've tried the touchscreen hardware test and sometimes I can complete it but mostly not.
Also, I have problems with incipio car dock. Phone recognizes it and charges the phone but I can't get any sound out from aux. Mod works fine with my old Moto z1. I've also updated the software.
12-05-2018 07:54 PM
Run it in safe mode first, before doing a factory reset.
I run the Incipio car dock without issue on my Z3. Audio works just fine through a 3.5mm cable. Make sure your auxilary output on the car radio is set correctly.
12-05-2018 10:48 PM
I booted to safe mode and ran touchscreen hardware test for about 30 times. It worked fine everytime. Then I tried games like boom beach and angry birds. They worked fine also. Now I've been playing games for an hour or so and no issues with touchscreen. After a while I noticed that my default keyboard was set to gboard instead of swiftkey. As a precaution I uninstalled swiftkey and it looks like my touchscreen problems are gone for now.
The sound problem is still here. Gotta try the safe mode thing with the car mod later.
12-14-2018 12:02 PM
Are you using any screen protector and/or a case with your phone? If so, kindly remove them and also, try uninstalling the recent apps you've updated and downloaded in Playstore. Let us know. Thanks.
12-14-2018 09:32 PM
I dont use case or screenprotector. Touchscreen and sound issues were also present after factory reset. I didn't restore anything from backups. It was set up as new device
12-17-2018 09:06 AM
01-09-2019 09:10 AM
Thanks for getting back on this thread. Seems this is different from the one discussed on this thread, please create a new thread for that concern so we can follow on that topic. Thanks.