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HLROW
Paper Tape
Posts: 2
Registered: ‎06-06-2019
Location: US
Views: 196
Message 1 of 4

Moto z3 no longer shows recent apps when using the square button

I'm not sure why all of a sudden today my recent apps is not working. It just closes what I have open. Help please and thank you ☺ 

Senior MotoAgent
Senior MotoAgent
Posts: 5,602
Registered: ‎03-05-2018
Location: US
Views: 188
Message 2 of 4

Re: Moto z3 no longer shows recent apps when using the square button

Hi HLROW,

 

Thanks for posting. What do you see when you open the recent app? Can you please reboot your device and check if it's still the same?

 

Best regards,
Rich
Motorola-Lenovo Support

HLROW
Paper Tape
Posts: 2
Registered: ‎06-06-2019
Location: US
Views: 177
Message 3 of 4

Re: Moto z3 no longer shows recent apps when using the square button

Thanks that did it. I should have thought of that myself 😁
Senior MotoAgent
Senior MotoAgent
Posts: 5,602
Registered: ‎03-05-2018
Location: US
Views: 122
Message 4 of 4

Re: Moto z3 no longer shows recent apps when using the square button


@HLROW wrote:
Thanks that did it. I should have thought of that myself 😁

That's great. Looks like the phone just needs to be refreshed. It is recommended to power cycle/restart the phone at least every 48 hours, this will clear some cache and residues and will make the phone process faster. 

 

Best regards,
Rich
Motorola-Lenovo Support

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