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Moto Z Phones - Mod CapableMoto Z4
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6 Posts

11-14-2021

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Re:Update broke phone call bluetooth

2021-11-18, 1:33 AM
Where and how do we download this patch?
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10 Posts

11-06-2021

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Re:Update broke phone call bluetooth

2021-11-18, 3:42 AM

Can't open

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10 Posts

10-23-2021

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Re:Update broke phone call bluetooth

2021-11-18, 11:20 AM

Previous broken software update was 11-21.

New is 11-23

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10 Posts

10-23-2021

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Re:Update broke phone call bluetooth

2021-11-18, 11:27 AM

I don't know what information is in the Bug report or who needs access.

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12 Posts

11-08-2021

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Re:Update broke phone call bluetooth

2021-11-18, 12:13 PM
Where and how do we download this update?
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10 Posts

10-23-2021

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Re:Update broke phone call bluetooth

2021-11-18, 16:52 PM
This is irreverent to the subject
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8 Posts

11-05-2021

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Re:Update broke phone call bluetooth

2021-11-18, 16:55 PM

I disagree. Switching to a different phone manufacturer is absolutely relevant when Motorola refuses to offer any real updates or information about an issue that they have caused. It is clear they do not care about their customers and refuse to ensure their products work as initially promised.

 

EDITED TO ADD: Motorola deleted my previous post recommending that solution of purchasing a different phone from a different manufacturer. Motorlola - please spend more time fixing the problem you created and less time deleting comments that you just don't like.

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10 Posts

10-23-2021

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Re:Update broke phone call bluetooth

2021-11-18, 17:00 PM

This is the first time I had an issue that needed a fix.

I started with a Z3 then went to a Z4.

I have no regrets.

 

I did receive an update yesterday after sending a Bug report.

Now my Bluetooth connections are working as they should.

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12 Posts

11-08-2021

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Re:Update broke phone call bluetooth

2021-11-18, 17:14 PM
I have also gone through the whole line of Moto Z phones and this is the first time I had an issue with an update. However, am disappointed with the response to this problem so far.
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8 Posts

11-05-2021

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Re:Update broke phone call bluetooth

2021-11-18, 17:22 PM

The problem is that this issue has been going on for over a month and still has not been fixed for everyone. I really am happy that you have managed to get an update and the issue is resolved, but if you look through the previous replies it's clear this update has not been pushed to everyone yet so most phones are still broken. 

 

The irritation is the lack of transparency from Motorola to even say "hey, we're testing a fix with some users and expect to push it to everyone in a couple days or weeks" or however long they expect it to take. They are just leaving their customers blind and making us hope our phones will work again soon.

 

I have had several motorola phones before the z4 (a droid razr maxx, moto x, droid turbo, and a z2). I have dealt with what was, intially, slow updates to new android versions, but has now turned into maybe one android update for any new phone. But now, we have the z4 that Motorola has declared end of support for after barely 2 and 1/2 years from release date. And if that weren't bad enough, their final update broke a key feature of any cell phone and has repeatedly refused to provide any timetable on a fix.

 

I'm glad they are working on it (and I'm glad the update has been pushed out to at least some users), but this will be my last Motorola phone.

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