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57 Posts

06-05-2019

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Will fingerprint reader with with a tempered glass screen protector?

2019-06-07, 14:19 PM

As the Z4 has an in-screen fingerprint reader, does anyone know if it will work with a tempered glass screen protector?

 

Jamie

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54 Posts

06-16-2019

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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-22, 17:30 PM

I’ve never had good luck with Verizon brand glass screen protectors. I have had the same issue. They crack within days and I didn’t even drop the phone nor am I rough on phones. 

 

But anyway, I’m posting to share good news! The zagg invisible shield elite glass screen protector sold by Verizon does indeed work for me with the fingerprint scanner (and very well at that). I’m very pleased with this.

 

I have had good results with this brand in the past as well. Plus it’s got a lifetime guarantee if you register it.

 

And if you suck at putting on screen protectors (like me) you can take it to a Verizon store and they will put it on for you (although you probably need to purchase it from Verizon to get this perk, I believe)! I don’t see it sold anywhere else but on Verizon’s website. It’s $40 but worth it for me for peace of mind. 

 

You can can find it here:

 

https://www.verizonwireless.com/products/zagg-invisibleshield-glass-elite-screen-protector-moto-z4/?sku=sku3510111

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3764 Posts

04-04-2013

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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-07, 14:26 PM

From what I have read about optical fingerprint sensors they will only work with certain screen protectors.  So ask the seller before buying.  There are quite a few forum posts from Samsung S10 owners about certain screen protectors not working with their in screen sensor, and some that do work.  There might be some trial & error at first until you find some that do work well.

~Scott
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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-07, 14:27 PM
Thank you! I'll start looking.

Jamie
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3764 Posts

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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-07, 14:32 PM

Samsung says that plastic screen protectors work with their sensor but glass does not.  But they use an ultrasonic sensor and the Z4 has an optical sensor, so that might not be the case for us?  I have seen a lot of screen protectors on Amazon already and I asked one name brand company  if theirs work with in screen fingerprint sensors and they didn't answer.  None that I have seen so far specifically state that they are compatible.  I'm sure as the phone is out longer folks will share more info about which brands work well and which do not.  At least we have a thread to talk about it now. ?

~Scott
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03-22-2017

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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-18, 6:04 AM

Mine fails to recognize more than it passes. I have tried erasing and reteaching but it's mostly just keep retrying finger until it passes. Hopefully they will get a fix.

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98 Posts

05-26-2010

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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-18, 12:57 PM

My fingerprint reader works well with the Verizon boxed (made for the Z4) tempered glass screen protector I got when I picked up my phone last week. 

 

https://www.verizonwireless.com/products/verizon-tempered-glass-screen-protector-moto-z4/?sku=sku3430112

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3764 Posts

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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-18, 13:49 PM

 wrote:

My fingerprint reader works well with the Verizon boxed (made for the Z4) tempered glass screen protector I got when I picked up my phone last week. 

 

https://www.verizonwireless.com/products/verizon-tempered-glass-screen-protector-moto-z4/?sku=sku3430112


Some of the notes on that one might be the key to look for when buying screen protectors for these phones.

* Preserves the touch sensitivity of your display

Preserve the look, feel and functionality of your smartphone with ultra-thin tempered glass

* Release the glass on your phone, and the silicone adhesive does the rest...

 

I wonder if the ultra thin & silicone adhesive on the back help make it work with the in screen sensor?  Thanks for sharing, I think I am going to order one and give it a try.  :smileyvery-happy:

~Scott
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19826 Posts

02-03-2016

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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-21, 13:44 PM

Hi.

 

Thanks for these posts and feedback. I'm trying to get some recommendations from our product team. For now, I think your best bet would be screen protectors offered by Verizon.

 

Regards,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-21, 14:35 PM

I will be looking for a thin plastic one from Verizon.  My tempered glass one from Verizon that I had praised has cracked and needs to be replaced already.  Not sure when the fissure first started, if it was when I tried prying on then removing the Verizon holster (which only fits the phone without ANYTHING attached, not even a decorative backplate) or when the phone slipped off the wireless charger next to my chair and hit the rug. The phone screen itself is OK but the screen protector is now in 2 pieces.

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57 Posts

06-05-2019

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Re: Will fingerprint reader with with a tempered glass screen protector?

2019-06-21, 15:22 PM

I just ordered this - http://www.skinomi.com/motorola-moto-z4.html

 

I'll let you know how it goes.

 

Jamie

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