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08-22-2019

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Z4 audio compression?

2019-08-22, 7:33 AM

Hello folks, 

 

I've recently acquired the force Z4. Great device, but boy does it cap your audio when levels get weird...as if there's a mysterious embedded noise gate within the microphone that makes your video sound like a stuffy nose (if that makes any sense). Under the "Oreo" OS with my previous Z2, never had this problem. Now? I can't make it go away. Can provide example video clips upon request. 

 

Thanks,

Stone 

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Re: Z4 audio compression?

2019-08-22, 12:48 PM

 wrote:

Hello folks, 

 

I've recently acquired the force Z4. Great device, but boy does it cap your audio when levels get weird...as if there's a mysterious embedded noise gate within the microphone that makes your video sound like a stuffy nose (if that makes any sense). Under the "Oreo" OS with my previous Z2, never had this problem. Now? I can't make it go away. Can provide example video clips upon request. 

 

Thanks,

Stone 


This is unusual, we would like to learn more about this. Please help us with a sample video showing what you see? This will help us investigate further.

 

Regards,

Swaraj

Motorola Support

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3 Posts

08-22-2019

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Re: Z4 audio compression?

2019-08-22, 23:11 PM

Hi Swaraj,

 

Thanks for your quick reply. I've attached a video URL. Hopefully it provides a clear example of the issue. 

 

All the best,

StoneGo to https://vimeo.com/355440068

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Re: Z4 audio compression?

2019-08-23, 13:58 PM

 wrote:

Hi Swaraj,

 

Thanks for your quick reply. I've attached a video URL. Hopefully it provides a clear example of the issue. 

 

All the best,

StoneGo to https://vimeo.com/355440068


Hi.

 

Nice shredding. I am having trouble telling the difference between the fuzz and what you might be talking about. Can you do the same with your Z2 and post it?

 

Is this recorded with the stock camera app?

 

Thanks,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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3 Posts

08-22-2019

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Re: Z4 audio compression?

2019-08-23, 14:07 PM

Hi Matt, 

 

Thanks man (gotta love Chevelle) Could you hear when the audio got reeeaalllyyy quiet around the 6 second mark? Like the loudness sounds fine in the beginning... Then it slooowwllyy tapers off. Strange. Oh yes I'm definitely using the native camera app. Forward facing camera in this video specifically. 

 

Unfortunately my old Z2 got the "Pie" update and it's experiencing the same problem (system auto updated). 

 

It's weird. Thanks for the help.

 

Stone 

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