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34 Posts

10-07-2017

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Moto Voice does not turn off the display after saying commands

2017-10-07, 12:51 PM

Hello, everyone

 

I have Moto Z2 play and after last update there is one issue I'd like to resolve.

 

When you use moto voice with special commands, (like "show me the weather") the system turns on the display for 5 sec and then your display goes black. That is the way moto voice is supposed to work with "show me" commands and until now it worked exactly that way.

 

Recently after displaying the necessary information for 5 sec the display goes to standard android lock screen instead of going black! Android lock screen is on for another 5 sec and it really drains the battery for no reason.

 

I use moto voice a lot and like the feature. Do you know it is possible to make moto voice work as it is supposed to? I dont need android lock screen after using "show me" commands.

 

Thank you

 

BR, Dmitry

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34 Posts

10-07-2017

United States of America

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Re: Moto Voice does not turn off the display after saying commands

2017-10-07, 12:59 PM
I'm sorry, forgot to add:
Android 7.1.1
security patch September 1, 2017
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28352 Posts

02-02-2016

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Re: Moto Voice does not turn off the display after saying commands

2017-10-07, 13:11 PM

My z2 force and z2 play work this way too. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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34 Posts

10-07-2017

United States of America

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477 Page Views

  • Posts: 34
  • Registered: ‎10-07-2017
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Re: Moto Voice does not turn off the display after saying commands

2017-10-07, 13:13 PM
It was not like that until I don't know a week a go. Earlier my display went black and I was OK with it.

Even in moto voice demonstration it is showed that display goes black, not android lock screen.

We should find a solution I think
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28352 Posts

02-02-2016

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Re: Moto Voice does not turn off the display after saying commands

2017-10-07, 13:23 PM

wrote:
It was not like that until I don't know a week a go. Earlier my display went black and I was OK with it.

Even in moto voice demonstration it is showed that display goes black, not android lock screen.

We should find a solution I think

It must be an update to moto voice/display as i am still on august patch.  I will report it. 


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34 Posts

10-07-2017

United States of America

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  • Posts: 34
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Re: Moto Voice does not turn off the display after saying commands

2017-10-08, 19:06 PM

wrote:

wrote:
It was not like that until I don't know a week a go. Earlier my display went black and I was OK with it.

Even in moto voice demonstration it is showed that display goes black, not android lock screen.

We should find a solution I think

It must be an update to moto voice/display as i am still on august patch.  I will report it. 


Please do! This feature is so convinient while driving and would be great to have it working as intented.

 

Thank you.

 

BR, Dmitry

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34 Posts

10-07-2017

United States of America

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477 Page Views

  • Posts: 34
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Re: Moto Voice does not turn off the display after saying commands

2017-10-08, 19:29 PM

And I also have noticed another small change in moto voice work: when you use "show me APP NAME" command it now turns on display (android lock screen), then unlocks your screen and after some delay finally opens the required app.

 

Not so long ago it was working smooth and would open any app very fast from black screen without a delay and having to go to your lock screen.

 

Please report it as well so that they could look into that and make it smooth as it is supposed to be.

 

I dont know why it is necessary to show android lock screen and why there is a delay now in moto voice. Maybe its some kind of android security thing which is effective since last update but it really ruins moto voice expirience.

 

BR, Dmitry

 
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34 Posts

10-07-2017

United States of America

86 Signins

477 Page Views

  • Posts: 34
  • Registered: ‎10-07-2017
  • Location: United States of America
  • Views: 477
  • Message 8 of 8

Re: Moto Voice does not turn off the display after saying commands

2018-01-08, 19:50 PM

Hello, AlphaDog

 

Since our last conversation moto voice has been updated, but the problem is still present. You sure you reported it?

 

Thx

 

BR, Dmitry

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