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174 Posts

01-24-2015

Germany

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Noise from the screen?

2018-09-23, 13:37 PM

 

Hey- just wondering if anyone else is experiencing this:

Is it normal for the display to crack (there is a crackling sound on my Z2 Force) at the Moto Logo label (above and around the fingerprint sensor)? Sounds like the display is not sticking there properly or like glue that does not stick properly.

 

When using one Touch its sounds every time.

Maybe its normal for a shattershield Display? Or should i return it?

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174 Posts

01-24-2015

Germany

292 Signins

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  • Posts: 174
  • Registered: ‎01-24-2015
  • Location: Germany
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  • Message 2 of 6

Betreff: Noise from the screen?

2018-09-23, 17:18 PM

Seems it normal.... ? Found this Video:

 

https://youtu.be/KfEjQWtvckQ

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14293 Posts

03-05-2018

United States of America

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Re: Noise from the screen?

2018-09-24, 19:17 PM

Hi KiRiON,

 

Thanks for posting. I don't think this is normal unless there was a physical impact or somewhat that causes this on the screen. I'd like to confirm, did you replace the Shattershield of the phone prior to this? Are you having any issues as far as functionality concern?

 

Best regards,
Rich
Motorola Support



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174 Posts

01-24-2015

Germany

292 Signins

2546 Page Views

  • Posts: 174
  • Registered: ‎01-24-2015
  • Location: Germany
  • Views: 2546
  • Message 4 of 6

Re: Noise from the screen?

2018-09-24, 20:35 PM

Nope. I bought the device it last week and it was there out of the Box.

It bothers me a bit. If you play something it creaks quite loud or if you use the fingerprint sensor to control. But I have read in other forums also that it should be normal.

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406 Posts

10-16-2014

United States of America

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  • Message 5 of 6

Re: Noise from the screen?

2018-09-26, 0:02 AM

Mine doesn't make any noise.  It doesn't seem normal to me.  I have to suspect that it's an early symptom of the shattershield adhesive problem that so many people have complained about in other threads.

The only truly stupid question is the one you SHOULD have asked - but DIDN'T.
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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 6 of 6

Re: Noise from the screen?

2018-10-04, 20:20 PM

Hi KiRiON,

 

Are you still having the sound? It could more likely a harware issue, can you send me a sample video showing the issue? Thanks.

 

Best regards,
Rich
Motorola Support

 

 



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