Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto Z Phones - Mod CapableMoto Z² Force
All Forum Topics
Options

119 Posts

09-27-2017

United States of America

104 Signins

1151 Page Views

  • Posts: 119
  • Registered: ‎09-27-2017
  • Location: United States of America
  • Views: 1151
  • Message 131 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-08, 21:22 PM

wrote:

I would at least try after you get the Oreo update. Mine has been flawless. Certification is optional and doesn't really mean much. Otherwise, certified devices would never have any issues. Mine has been going strong since the reset. The Google WiFi isn't certified either, but it's the best router I've ever had. YMMV. I've searched the Wifi Alliance for 6 devices Sony, LG, Samsung, etc in my house. Not one is on their list. 


I already have the Oreo update.

 

Certification is optional and doesn't really mean much

 

It means a lot when the Z2F is dropping connections other devices have no problem maintaining. If certification was useless it literally wouldn't exist. Neither the Wi-Fi Alliance nor OEMs have money to waste on pointless programs.

 

The Google WiFi isn't certified either, but it's the best router I've ever had. YMMV. I've searched the Wifi Alliance for 6 devices Sony, LG, Samsung, etc in my house. Not one is on their list.

 

Certification means a certified host and a certified client are guaranteed to connect and maintain connection under reasonable environmental conditions. It does NOT mean non-certified devices will never work with each other or with a certified device. It just means the result is a crapshoot. Moto gambled they could omit AC certification without issues, and clearly from this thread they gambled wrong.

Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga
Reply
Options

19 Posts

11-23-2017

United States of America

74 Signins

618 Page Views

  • Posts: 19
  • Registered: ‎11-23-2017
  • Location: United States of America
  • Views: 618
  • Message 132 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-08, 21:32 PM

Hey, I'm just giving the guy an option that may fix his Z2F as it did mine. Had I known you were going to take personal offense and start a competition based on our respective urinary tract ablilites, I would have forfeited early on. 

 

You win. Your logic and knowledge is unassailable. Sue Motorola for your non working wifi. I'll pop some popcorn and wait for the results.

 

Subscription Notification Off

 

 

Reply
Options

119 Posts

09-27-2017

United States of America

104 Signins

1151 Page Views

  • Posts: 119
  • Registered: ‎09-27-2017
  • Location: United States of America
  • Views: 1151
  • Message 133 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-08, 22:31 PM

wrote:

Hey, I'm just giving the guy an option that may fix his Z2F as it did mine. Had I known you were going to take personal offense and start a competition based on our respective urinary tract ablilites, I would have forfeited early on. 

 

You win. Your logic and knowledge is unassailable. Sue Motorola for your non working wifi. I'll pop some popcorn and wait for the results.

 

Subscription Notification Off

 

 


If you don't think you deserve a product that reliably does what its specs claim it should be able to do after you paid your hard earned money for it, I'm not sure I can help you, either.

 

Motorola deceived us about the Z2F's Wi-Fi support, and continues to deceive us in their replies on this thread. None of the agents have mentioned the very publicly findable fact that the Z2F lacks AC-certification despite said support being listed on its specs.

Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga
Reply
Options

119 Posts

09-27-2017

United States of America

104 Signins

1151 Page Views

  • Posts: 119
  • Registered: ‎09-27-2017
  • Location: United States of America
  • Views: 1151
  • Message 134 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-08, 22:34 PM

Oh, totally forgot: the Wi-Fi certification PDF for the Z2 Force, showing the total lack of 802.11ac certification. As in, it isn't even mentioned in the file.

 

It's no wonder the phone has Wi-Fi problems.

Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga
Reply
Options

3 Posts

01-05-2018

United States of America

8 Signins

51 Page Views

  • Posts: 3
  • Registered: ‎01-05-2018
  • Location: United States of America
  • Views: 51
  • Message 135 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-08, 22:45 PM

I hate to point this out, but the pdf you listed says it's a mobile access point. When I checked the same model number and looked at the phone, it is certified.

Reply
Options

119 Posts

09-27-2017

United States of America

104 Signins

1151 Page Views

  • Posts: 119
  • Registered: ‎09-27-2017
  • Location: United States of America
  • Views: 1151
  • Message 136 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-08, 22:48 PM

wrote:

I hate to point this out, but the pdf you listed says it's a mobile access point. When I checked the same model number and looked at the phone, it is certified.


EDIT: that's interesting! Thanks for finding that :)

 

I notice you're a new user; I can't help but think you're the cavalry dispatched to dispel my misconception. I don't mind that being the case if it is.

 

Thanks again for the detail.

Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga
Reply
Options

3 Posts

01-05-2018

United States of America

8 Signins

51 Page Views

  • Posts: 3
  • Registered: ‎01-05-2018
  • Location: United States of America
  • Views: 51
  • Message 137 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-08, 22:52 PM

Nope, no cavalry, I just recently started using the forum for more than just reading. I was actually on your side until I noticed the mobile access point bit and started doing a little digging.

Reply
Options

119 Posts

09-27-2017

United States of America

104 Signins

1151 Page Views

  • Posts: 119
  • Registered: ‎09-27-2017
  • Location: United States of America
  • Views: 1151
  • Message 138 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-08, 22:54 PM

wrote:

Nope, no cavalry, I just recently started using the forum for more than just reading. I was actually on your side until I noticed the mobile access point bit and started doing a little digging.


All good, man. Good looking out. ✊ Much appreciated. I feel better about my purchase now. I was boiling over earlier.

Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga
Reply
Options

32 Posts

10-09-2017

United States of America

40 Signins

192 Page Views

  • Posts: 32
  • Registered: ‎10-09-2017
  • Location: United States of America
  • Views: 192
  • Message 139 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-09, 16:07 PM

So... can anyone begin to explain why the guest network works flawlessly but the main network is total crap? In my case, I have "65" as my main AP in my home (which everyone but me can connect to with iPhone, Pixel, smart devices, etc.) and "65 Guest". Those are the only 2 APs. I've disabled my modem from broadcasting a wireless signal. I have absolutely no issue connecting to 65 Guest. It stays connected and I get great speed. 

 

When I connect to 65, it might stay connected for a few minutes and I can get some data transmission but the data transmission is very, very slow and ultimately I get "Wi-Fi Disconnected". I only try this every so often because I know what the result will be. 

 

When attempting to connect to 65, I tell the phone to forget 65 Guest. 

 

Why can't Lenovo try to duplicate this issue? It's not that hard. 

Reply
Options

33 Posts

11-27-2017

United States of America

52 Signins

936 Page Views

  • Posts: 33
  • Registered: ‎11-27-2017
  • Location: United States of America
  • Views: 936
  • Message 140 of 173

Re: WiFi Issues Z2 Force (Verizion)

2018-01-10, 5:36 AM

Same problem for me. It's because the WiFi keeps switching from 5ghz to 2.4ghz when the signal drops. Because 5ghz band drops significantly unless you're in the same room as the router. And there's no option to stay on a specific band.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms