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Dayna
What's DOS?
Posts: 3
Registered: ‎02-03-2014
Location: United States
Views: 617
Message 1 of 11

500- server error


 What is wrong with the Motocast. It says my computer is offline and when we try to log in it says 500-server error. Motocast users would appreciate some answers as to what is going on.

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 617
Message 2 of 11

Re: 500- server error


We probably need a forum moderator to move this thread to a better community.  In the meantime, what kind of phone are you using?

Dayna
What's DOS?
Posts: 3
Registered: ‎02-03-2014
Location: United States
Views: 617
Message 3 of 11

Re: 500- server error

I am using a droid Razer. The same thing I've been using for a long time now. We just started having this problem within the last couple days.
Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 617
Message 4 of 11

Re: 500- server error


You're not the only one.  Here's a thread that was already started in the MotoCast community.

Highlighted
Moto Sr Moderator
Moto Sr Moderator
Posts: 13,100
Registered: ‎02-02-2016
Location: US
Views: 617
Message 5 of 11

Re: 500- server error


I moved it to the correct community.

MotoAgent
MotoAgent
Posts: 2,132
Registered: ‎07-20-2012
Location: United Kingdom
Views: 617
Message 6 of 11

Re: 500- server error


Hey all,



it's reported to the right people - fingers crossed that it's an easy one to sort out.



Cheers,



Nicole

Marlie
What's DOS?
Posts: 1
Registered: ‎02-07-2014
Views: 617
Message 7 of 11

Re: 500- server error


Motocast is back and running fine on my Razr XT910 as of today, Feb. 7th 2014. What a relief!!

Moto Sr Moderator
Moto Sr Moderator
Posts: 13,100
Registered: ‎02-02-2016
Location: US
Views: 617
Message 8 of 11

Re: 500- server error


Thanks for the heads up. I think Matt and or Nicole had something to do with getting it fixed. He had me trouble shoot it this week. I'll test it later.
Moto Sr Moderator
Moto Sr Moderator
Posts: 13,100
Registered: ‎02-02-2016
Location: US
Views: 617
Message 9 of 11

Re: 500- server error


Motocast works online now and on my phones. I think its fixed. Please let us know if you have anymore issues.

FesterCat
What's DOS?
Posts: 2
Registered: ‎02-07-2014
Views: 617
Message 10 of 11

Re: 500- server error


Hi, it's working now, I am able to login online and Motocast is now syncing on my phone.  You guys are fast, thank you, so why was I told Motocast is being phased out?  I actually had to reinstall it since I thought it was going away.  That's odd.