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ca_n
WWAN
Posts: 722
Registered: ‎07-06-2011
Location: United States
Views: 670
Message 21 of 62

Re: MotoCast ID - "Unable to connect"

Can you private message me the username that you are trying to connect with?

lizzylou
What's DOS?
Posts: 2
Registered: ‎05-02-2012
Location: United States
Views: 670
Message 22 of 62

Re: MotoCast ID - "Unable to connect"

Same exact issue. New Droid Maxx. Don't want to factory reset if I can avoid.

ca_n
WWAN
Posts: 722
Registered: ‎07-06-2011
Location: United States
Views: 670
Message 23 of 62

Re: MotoCast ID - "Unable to connect"


lizzylou said:

Same exact issue. New Droid Maxx. Don't want to factory reset if I can avoid.



 Hi Lizzylou, do you mind telling me what country/region you are in?

lizzylou
What's DOS?
Posts: 2
Registered: ‎05-02-2012
Location: United States
Views: 670
Message 24 of 62

Re: MotoCast ID - "Unable to connect"

I'm in Ohio (USA)

ca_n
WWAN
Posts: 722
Registered: ‎07-06-2011
Location: United States
Views: 670
Message 25 of 62

Re: MotoCast ID - "Unable to connect"


lizzylou said:

I'm in Ohio (USA)



 Please check your inbox

PURESCRIPTS
What's DOS?
Posts: 2
Registered: ‎05-05-2012
Location: United States
Views: 670
Message 26 of 62

Re: MotoCast ID - "Unable to connect"

I am having the same exact issue with motocast. "Unable to connect at this time..." I have a motocast id and the software installed on the computer and when I go to try to sign in on my DROID RAZR MAXX I recieve an error message. Is there a solution to this problem yet?

ca_n
WWAN
Posts: 722
Registered: ‎07-06-2011
Location: United States
Views: 670
Message 27 of 62

Re: MotoCast ID - "Unable to connect"

 Can you private message me your motocast id?
PURESCRIPTS
What's DOS?
Posts: 2
Registered: ‎05-05-2012
Location: United States
Views: 670
Message 28 of 62

Re: MotoCast ID - "Unable to connect"

Well shortly after my phone froze and it rebooted itself 7 times. I kept getting stuck on the animation on start up. Then I would get to the lock screen and this white light would be flashing and my battery was charged. After using the power button and volume to reset the phone I was able to get past the lock screen. Then it happened 3 hours later while trying to take a picture. I finally got past the lock screen with the same process as above. I went into settings and did a restore to factory defaults. Then the phone did its thing and I was no longer able to get wifi or 3G/4G. Finally I turned the phone off once more and that got my network back. I put everything back into the phone and motocast worked this time. This is only the second day I owned this phone. If it happens again I will be upset. So far it is 8:26 and the phone has been fine since 1:00
rslink
What's DOS?
Posts: 3
Registered: ‎05-10-2012
Location: Canada
Views: 670
Message 29 of 62

Re: MotoCast ID - "Unable to connect"

I having the same problem it can't connect to the servers, tried clearing the app data and even a factory reset.

ca_n
WWAN
Posts: 722
Registered: ‎07-06-2011
Location: United States
Views: 670
Message 30 of 62

Re: MotoCast ID - "Unable to connect"

Are you on wifi/4G? Have you confirmed that you have internet connection on your phone? Are you able to take a screenshot of the error?