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What's DOS?
Posts: 1
Registered: ‎03-23-2015
Views: 1,890
Message 1 of 2

Unlock Emergency Use Only

My Moto E 1st Gen is locked in Emergency Use Only. When I select Emergency Use Only on the notification and settings page the data usage screen appears

Broadband 3G
Posts: 471
Registered: ‎01-15-2015
Location: Canada
Views: 1,890
Message 2 of 2

Re: Unlock Emergency Use Only

Please confirm what you mean by emergency use only:

Do you mean you do not have a cellular signal and can only dial emergency numbers?

Stuck at the emergency number dial pad from the lock screen?

Or you hit the emergency button in the Motorola assist app and it is stuck there?

I would start by holding down the power button only to force it to power off. Then wait 5-10 minutes and turn the phone back on again and see if this solves the issue. 

Jason van de Laar