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Paper Tape
Posts: 26
Registered: ‎10-02-2014
Location: United States
Views: 2,136
Message 1 of 3

XT1068 - Default App settings do not stay,

I am using a Moto G 2nd Gen.

The apps I choose as default to not stick. I have to choose this every time (and I always select 'Always'). This is happening since I bought the phone and started using it about 2 weeks ago. It has updated once since then but the problem was not resolved. I have tried this with the MX Player and the Gallery several times.

Any help is welcome.


Paper Tape
Posts: 57
Registered: ‎10-14-2012
Location: US
Views: 2,136
Message 2 of 3

Re: XT1068 - Default App settings do not stay,

 I would take it back to the store where you got it from and or contact Motorola to get the problem resolved. Contact customer services. I think depending where you live have a 14 day return policy if it comes to that.

Broadband 3G
Posts: 1,518
Registered: ‎11-08-2014
Location: Fair Oaks, California
Views: 2,136
Message 3 of 3

Re: XT1068 - Default App settings do not stay,

Have you tried posting the question in the Moto G forum? That would be the correct place to look for and get answers to your questions. There are Motorola support staff personnel and forum members that may be able to assist you with your problem better than posting here in the Motorola Connect forum.