Welcome to our new Motorola Owners' Forums. We have a new look and feel, plus many new tools and features -- with more to come.
First things first -- let's get logged in if you have not done so already. (This is only for current members of the Motorola Owners' Forums who are signing in here for the first time. If you are a new member, click "Sign Up" and follow the directions.)
Click the "Sign in" icon over there at the upper-right of the page. When you get to the "Lenovo ID" page, be sure to use the "Sign in" option so we link you to your existing account. If you use "Sign up" you will either create a new account or be told that email is already in use. If you find you have the option to "claim" your old account - DON'T. You are in the wrong place. Back away. Go to No. 3 below. NOTE: That link also has an email account you can use to ask for help if you are stuck.
For "Lenovo ID" use the same email address you use on the previous Motorola Owners' Forum, and the same password. This is the single most important thing to remember, and the source of most of the errors we're seeing. If you are not 100% sure what email you used previously, go check. If you get it wrong it will be a challenge to link you up with your existing account.
Need more instructions or help? Click here for more details.
You may see that your User Name has been changed. This may happen if there was an issue with duplicate names. If you need to change your name, please send a PM to Agent Suny for help. Give her your current and desired name. (Be sure it fits our site rules. Note that this is only available for names changed in the transition. As a rule, we would rather not see name changes.)
If you have an existing Facebook or Google ID, you can associate either of those with your Forum IDs through your Profile Page (My Settings > Profile Page) once you are logged in. You can then sign into the forum with your Facebook or Google log-in info. But first, use your existing email and password to register.
Second, a few tips to help you get around.
Set your phone model, carrier and IMEI Click on your own user name up there in right-hand corner, and choose "My Settings" from the dropdown, and then "Personal Profile." Scroll down to fill in these categories. Please do include your IMEI or serial number. It really helps if we want to troubleshoot any issues.
Joining the Motorola Feedback Network Scroll even further down on that same screen ("My Settings" > "Personal Profile") to find the links for opting in to the MFN and registering and opting in your phones. This has not changed from how it used to work, and if you are already a member you don't need to do anything. You will need to log into your My Stuff page to complete this.
Options galore In your Settings area you can find a host of options to personalize how you interact here on the forums, and how you can be notified of new posts and activity. Upload a new photo or avatar, and much more. Make it yours.
New navigation We've re-grouped our active communities in a new, more intuitive way, while retiring and archiving more than 130 communities that are no longer active. You can still search and read all the archived content.
New points and status Although our Moto forums are completely separate from Lenovo communities, sharing the same community tool means we also share how points and status works. You'll see a new, blended system that accomodates mobile and traditional communication and computing. We expect to tweek and grow the status system going forward. It may not make much sense now; look for a list of the levels and an explanation of them shortly.
You are going to have questions and suggestions. Please post them on this blog as replies and we'll review and respond. Thanks!
We have received the most incredible support from our Lenovo partners during this move. In truth, they have done virtually everything to make this happen. There are many I'd like to thank, including Phil and Pete, but most especially Gina and Mark, who worked insane hours, carefully reviewed infinite details, complusively tested everything -- all while doing their best to hear and accomodate our wishes. Unending gratitude to you all.
I also have to thank our own super-duper MOTOXPRTs for their help, input and support, not just during this move but 365 days a year, and sometimes 366.
Watch this space for more news and updates on the new site!