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13 Posts

07-19-2020

Germany

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  • Message 11 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-20, 12:21 PM

@DaveOber I called Lenovo Customer Support Germany and they told me that "Media key drivers are not available for linuxm we can and won't do nothing"
I bought a ThinkPad because until now I had excellent compatibility with Linux. This is very new hardware so I totally understand that there are still some little problems, but a "wont fix" answer is quite disappointing.  I hope that was just one Windows support guy and not the general stand on this issue.

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204 Posts

12-17-2018

United States of America

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  • Message 12 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-20, 12:40 PM

The official position for Thinkpad E series machines is Linux is not supported so I am not surprised at the answer you got from customer support.  I am attempting to see if I can get the BIOS team to look at the issue since normally when the function keys do not pass anything down to the kernel acpi interface it is a simple BIOS fix.  From what I can see this is the first AMD version for this machine model since it looks like gen 1 of the E15 was Intel only so it may take a little effort to get them to agree to fix it.

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13 Posts

07-19-2020

Germany

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  • Message 13 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-20, 12:51 PM

Thank you for taking a look! Could you tell us what they will answer? Thinkpads have a huge Linux user base, if this wont be fixed I will have to return mine in favor of a L14 which will hopefully be supported.

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3 Posts

07-19-2020

United States of America

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  • Message 14 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-20, 13:02 PM

Thanks! And do keep us posted, because I, too, will have to take advantage of the return option if there's no development on the issue in the next couple of weeks.

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4 Posts

08-31-2019

Germany

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  • Message 15 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-21, 14:58 PM

@ DaveOber wrote:
 

 

Please provided the BIOS release you are running so I can check if this has been reported as this is probably a BIOS issue

 

BIOS Information

       Vendor: LENOVO

       Version: R1AET28W (1.04 )

       Release Date: 05/03/2020

       Address: 0xE0000

       Runtime Size: 128 kB

       ROM Size: 32 MB

       Characteristics:

...

       BIOS Revision: 1.4

       Firmware Revision: 1.4

 

Thank you very much for the support!

 

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12 Posts

07-15-2020

United States of America

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  • Message 16 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-21, 22:14 PM

Thanks for your effort. It will be very nice to have a seamless Linux experience on the great Thinkpad E-series as well, as there are many places where students can buy these laptops with a discount and with no OS preinstalled. So there will probably be more than a few people who tend to install LInux on their machines.

 

My BIOS Version: 1.04

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1 Posts

07-22-2020

Australia

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  • Message 17 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-22, 6:04 AM
Yes please do keep us posted. It would be a great shame if we can't use any of the hotkeys. To confirm, no output from acpi_listen when pushing any of the fn keys without the fn modifier. Bios 1.4. thank you
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12 Posts

07-15-2020

United States of America

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  • Message 18 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-22, 21:27 PM

I would love to see Lenovo supporting these thousands of high-quality, Linux-powered, favourable student E-series Thinkpad laptops with LVFS https://fwupd.org/.

When will this happen? 🙃

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13 Posts

07-19-2020

Germany

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  • Message 19 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-26, 14:12 PM

@DaveOber Any news or reactions? I must think about my return period. Any additional helf or info I can provide please let me know. Appart from that is is a very nice laptop!

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3 Posts

07-30-2020

United States of America

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  • Message 20 of 94

Re:Linux: Fn-keys not working - Thinkpad E14 AMD Gen 2

2020-07-30, 5:14 AM

Hi,

Have also bought after 8 years of waiting my new notebook and dream machine for a long time ... a Thinkpad.

Also because of the known Linux affinity of the Thinkpads notebooks.

 

Just wanted also to ask if there is any plan to fix this BIOS FN-key keyboard issue on the E15 G2 in order to completely support Linux on this nice machine.

 

Thanks for some update!

Regards.

 

 

 

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