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25 Posts

11-05-2011

USA

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  • Message 1 of 5

Why won't Lenovo fix or comment on BIOS problems?

2012-07-17, 4:26 AM

So far I have been happy with the machine (W520), until realizing it only runs Windows. I have had numerous issues with functionality that should work, and the machine is nearly useless to me unless I run windows. The BIOS does not seem to properly support GPT for partitions, and now most linux users who bought this laptop cannot even run their favorite operating system with VT-D enabled. It is still unsure what the problem is but the linux kernel developers have suggested it might be a BIOS issue.

 

Posts are here, and yet no response from Lenovo:

 

GPT Issue:

http://forums.freebsd.org/showthread.php?t=26304

 

Linux VT-D / 64 Bit / Discrete Graphics Issue:

http://forums.lenovo.com/t5/Linux-Discussion/W520-Debian-64-bit-Testing-VT-enabled/td-p/671621

 

This really sucks to buy a machine that does not work as intended, especially when there is no suppor from the company that sold the product. My suggestion is not to buy Lenovo products unless they start supporting them properly.

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2483 Posts

04-08-2011

United States of America

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  • Message 2 of 5

Re: Why won't Lenovo fix or comment on BIOS problems?

2012-07-17, 5:00 AM

I have news for you, and it probably won't help your cause, but the W520 has a number of problems running windows, too. Just look at all the threads in http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/bd-p/W_ThinkPads.  It's mind boggling. 

 

The Optimus chipset on the W520 is not good. 

 

So although I am not a Linux fan, I absolutely support your feelings on the matter.

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213 Posts

06-21-2012

United States of America

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  • Message 3 of 5

Re: Why won't Lenovo fix or comment on BIOS problems?

2012-07-17, 17:49 PM

What about the W530?

 

Wasn't the W530 the answer to some of the flaws of the W520?

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525 Posts

03-11-2009

Chicago, IL

300 Signins

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  • Message 4 of 5

Re: Why won't Lenovo fix or comment on BIOS problems?

2012-11-16, 16:15 PM

I have the same question. Why no BIOS fixes for these issues? Is it that no one is phoning that worthless support center in Atlanta? Where the solution to EVERY problem is 'reimage your machine', 'reimage your machine', like a broken tape recorder.

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243 Posts

06-06-2011

United States of America

185 Signins

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  • Message 5 of 5

Re: Why won't Lenovo fix or comment on BIOS problems?

2012-11-30, 3:27 AM

... maybe more like a broken record; I don't think a broken tape recorder plays at all.  :-)  However, I didn't miss your point.  I haven't called Atlanta for any of those issues, but only for a hardware issue.

 

I wish I had an answer for the BIOS issues, but I don't.  So far as I know, what I do is not affected by them.  I can imagine someone's frustration if their work relied on those technologies working reliably.  I hope Lenovo does address them, as I believe Linux derivatives will continue to expand their presence.

 

-JV474

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