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24 Posts

09-28-2018

China

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2018-09-28, 5:17 AM

recently the x1 cargon 6th has the linux s3 mode sleep, but my x1 yoga need it also,

so what time can i have this bios update?

 

 

also there is a problem on the modern standby: when my x1 yoga go into modern standby,the fan doesnt stop!

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2 Posts

09-12-2018

Norway

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2018-09-28, 5:43 AM

Hi!

Well, x1 Carbon and x1 Yoga are two different models. Bios for one wouldn't automatically be for the other one. 
I suggest you start a new thread for attention. Sounds like an annoying problem, and I hope it gets fixed soon.

Modern standby (if i understood it correctly) is when your computer goes from being functional and turned on - to end up in a very low power state (but not as low as S3). The CPU calms down and all devices use a minimum amount of power. If the CPU is hot when this happens, I do believe it would continue to spin nonetheless and then shortly after stop spinning if it's cooled.

 

However, don't take my word for that is what happens. I hope it gets figured out.

Cheers

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64 Posts

03-28-2018

United Kingdom of Great Britain and Northern Ireland

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2018-09-29, 17:51 PM

I have the problem on the X1C6. Or rather, with the new BIOS, there is S3 sleep, but the touchpad fails to work on resume. I have tried no end of workarounds, to no avail. I contact Lenovo support, but the people there refused to try to help, in any fashion. Indeed, they seemed barely to know what Linux was.

 

The problem may owe to (non-existent support and shoddy engineering and) the 'NFC' component in my laptop; for some other people with that component seem to have the same sort of problem that I do.

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16 Posts

08-07-2014

United States of America

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2018-09-29, 18:10 PM

Its not a hardware issue it’s a software issue so I don’t believe they will be able to do much. I believe there a forum created and just like this one you guys will need to demand a fix

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64 Posts

03-28-2018

United Kingdom of Great Britain and Northern Ireland

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2018-10-03, 4:23 AM

I am afraid I can find no other relevant forum and no other means of redress. I've posted here and elsewhere on these boards, I have contacted the 'managed support' (who tell me they do not support Linux), I've sent a message to one of the mods on these boards (no reply as yet), I've complained on Reddit . . What else can I do?

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9 Posts

08-18-2018

Russian Federation

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2018-10-03, 7:48 AM

 wrote:

I am afraid I can find no other relevant forum and no other means of redress. I've posted here and elsewhere on these boards, I have contacted the 'managed support' (who tell me they do not support Linux), I've sent a message to one of the mods on these boards (no reply as yet), I've complained on Reddit . . What else can I do?


As peoples in another thread wisely mentioned, you can leave a review. It seems, that leaving review is a bit tricky, it requires getting a mail from Lenovo, I'm not sure of details (e.g. how Lenovo would even know I purchased their laptop?), but you can ask it at the linked thread or the support.

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64 Posts

03-28-2018

United Kingdom of Great Britain and Northern Ireland

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2018-10-03, 15:20 PM

> It seems, that leaving review is a bit tricky, it requires getting a mail from Lenovo (e.g. how Lenovo would even know I purchased their laptop?), but you can ask it at the linked thread or the support.

 

So I must jump through hoops merely in order to add what will likely turn out to be another fruitless complaint? I'll add that clicking the 'contact us' button on this website stalled for a while and then threw an error in my browser. This time . . after much faffing around, the site tried to put me through to . . the managed support people. If I ask them about leaving reviews, they'll tell me it is not their area.

 

Thank you for trying to help, though.

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5 Posts

03-04-2018

Canada

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2018-10-14, 15:59 PM

Big thanks to Lenovo and the ThinkPad division for hearing out the complaints in this thread and actually changing their roadmap to meet our needs.

 

And a shout out to Rydeen for passing on the feedback to the team and communicating with us.

 

My expectations with previous Linux support issues have been so low that I geniunely didn't believe we'd get an official fix for this. Thank you for proving me and many other people wrong, maybe making us a little more optimistic in the future. :)

 

Thanks Lenovo, ThinkPad, and Rydeen. ❤️

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64 Posts

03-28-2018

United Kingdom of Great Britain and Northern Ireland

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2018-10-14, 16:06 PM

Unfortunately the following remains the case, unless I miss something.

 

1) The regular support staff claim 'we do not support Linux' and have no idea what `fwupdmgr` is.

2) S3 sleep does not work properly on some X1CG6's, including mine. The affected machines are perhaps those with the Near Field Communication. As I have said above, my trackpad does not work after S3 suspend, no matter what I do. I have spent months trying to fix this, having already spent time on fixing - via a third-party hack - the thermal throttling under Linux.

 

So, any claim that Lenovo is now doing the decent thing by Linux seems false.

 

PS: Also, the numbering doesn't seem to be working properly in this editor.

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35 Posts

04-08-2018

Germany

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Re: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linux

2019-01-08, 6:22 AM

Same here: I also have the X1C with NFC and spent a lot of time trying to get the touchpad to work after resume from suspend. Nothing worked. I finally decided to get rid of the laptop. I've been working with Linux on Thinkpads for ~15 years now without major issues, but this experience tought me never to buy a Thinkpad again.

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