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seshadribpl
What's DOS?
Posts: 5
Registered: ‎11-23-2015
Location: India
Views: 23,146
Message 1 of 10

P1 Vibe not connecting to cellular data

Tried everything. My provider is Airtel, Hyderabad. I went to the Airtel store and they confirmed that the SIM was OK by putting it into another phone. Coincidentally, there was another person over there with exactly the same problem. Very disappointed with Lenovo support who insists that the problem is with Airtel. Tried another SIM in this phone, same problem. Same SIM works elsewhere. HELP !

abhirathi1989
Paper Tape
Posts: 3
Registered: ‎11-24-2015
Location: India
Views: 22,947
Message 2 of 10

Re: P1 Vibe not connecting to cellular data

You might have made some settings blocking your applications to use data network. Same was with me. Just factory restore your settings and it will start working. If same problem persists contact near authorized service centre
seshadribpl
What's DOS?
Posts: 5
Registered: ‎11-23-2015
Location: India
Views: 22,940
Message 3 of 10

Re: P1 Vibe not connecting to cellular data

Yes, that is exactly what I did to resolve this problem, though I don't recall fiddling with any settings except downloading an update from Lenovo). 

 

Thank you !

Highlighted
Retired Support Specialist
Posts: 148
Registered: ‎10-26-2015
Location: India
Views: 23,140
Message 4 of 10

Re: P1 Vibe not connecting to cellular data

 

Dear Seshadribpl ,

 

Welcome to the Lenovo Community !

 

Kindly perform the below check points for issue resolution :

 

1. Tap on Settings -> Data Usage -> click on the 3 dots located on the right top corner( ... ) -> Enable : Allow background data

2. Settings -> Data Usage -> click on the 3 dots located on the right top corner( ... ) -> sort traffic by date -> All the apps will get listed below check whether every apps is highlighted with blue or not on the right side.

If not tap on the arrows to enable it.

Note : Kindly do these settings for both the sim.

3. Settings -> Mobile network -> Enable Data Roaming

4. Set APN manually.

 

Please let us know if the above troubleshooting helped you.

 

Thanks & Regards

Avinash30mar
What's DOS?
Posts: 1
Registered: ‎02-25-2016
Location: Pune
Views: 22,764
Message 5 of 10

Re: P1 Vibe not connecting to cellular data

Suddenly 3g connectivity stopped working in my Lenovo Vibe P1 - without any setting changes

 

pt_23
What's DOS?
Posts: 2
Registered: ‎05-02-2016
Location: IN
Views: 22,458
Message 6 of 10

Re: P1 Vibe not connecting to cellular data

Hi,

Above mentioned steps worked in my case. Struggling from past 4 days.

At last thanks to support team who has mentioned above.

 

skvrkumar
What's DOS?
Posts: 2
Registered: ‎12-26-2015
Location: Bangalore
Views: 21,959
Message 7 of 10

Re: P1 Vibe not connecting to cellular data

Yes, The above 4 steps r working for me also. I thought to do factory reset but I tried the steps. It's working fine and able to browse data. Thanks
skvrkumar
What's DOS?
Posts: 2
Registered: ‎12-26-2015
Location: Bangalore
Views: 19,178
Message 8 of 10

Re: P1 Vibe not connecting to cellular data

The solution is absolutely worked for me. Able to browse data with mobile network. Thanks.

nmakarun
What's DOS?
Posts: 1
Registered: ‎10-18-2016
Location: IN
Views: 18,887
Message 9 of 10

Re: P1 Vibe not connecting to cellular data

I am not getting the three dots on top (...), I tried factory reset and then it works for 2 days only after that it will not connect to mobile data again, however I have no issues with connecting to WiFi.

 

Can you please help on this.

vladx
Ctrl-Alt-Del
Posts: 8
Registered: ‎12-29-2016
Location: HU
Views: 18,084
Message 10 of 10

Re: P1 Vibe not connecting to cellular data

Thanks a lot. You've saved me a trip to a repair center Smiley Happy In the shop of my provider, they've replaced my SIM, but cannot solve it Smiley Happy 

 

Do you know if this is a Lenovo specific settings, or it is exists in all 6.x Android?

 

Thanks

Vlad

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