English Community

Lenovo PhonesP1, P1m, P70 & P90 Series Smartphones
All Forum Topics
Options

1 Posts

09-23-2017

MY

1 Signins

29 Page Views

  • Posts: 1
  • Registered: ‎09-23-2017
  • Location: MY
  • Views: 29
  • Message 1 of 11

P1m vibe P1 touch screen issues

2017-09-23, 3:52 AM

I have a problem with a part of my phone touchscreen. I did a diagnostic test and realized that some parts didn't turned green.

Any help on how to resolve this?

Reply
Options

2116 Posts

10-07-2016

PH

445 Signins

18733 Page Views

  • Posts: 2116
  • Registered: ‎10-07-2016
  • Location: PH
  • Views: 18733
  • Message 2 of 11

Re: P1m vibe P1 touch screen issues

2017-09-25, 15:24 PM

Hi Danjali86, 

 

You can try booting it to Safe Mode first to check if there's a third party app causing concern. Press and hold Power button until "Power off" shows then press and hold "Power off" until "Reboot to safe mode" shows and touch "OK". 

 

If issue persists, you can perform a Reset on the device through Settings or did a Hard Reset. However, if any of those two didn't work, last option would be sending it in for a repair. Here's our Lenovo Service Provider full list: https://support.lenovo.com/us/en/documents/ht118678.

 

 

Regards, 

Venice 

Moto-Lenovo Support 

Reply
Options

4 Posts

10-29-2017

IN

9 Signins

73 Page Views

  • Posts: 4
  • Registered: ‎10-29-2017
  • Location: IN
  • Views: 73
  • Message 3 of 11

Re: P1m vibe P1 touch screen issues

2017-10-29, 5:54 AM

Nothing worked. Lot of dead and non responsive touch pixels. Touch replacement cost is huge and not worth. All i can say is LENOVO phones are purely chinese and suitable for 1 year only.

Reply
Options

4 Posts

10-29-2017

IN

9 Signins

73 Page Views

  • Posts: 4
  • Registered: ‎10-29-2017
  • Location: IN
  • Views: 73
  • Message 4 of 11

Re: P1m vibe P1 touch screen issues

2017-10-29, 5:57 AM

Please go for a new phone other then Lenovo. There is no solution. You can use your P1m as home CCTV camera after installing ALFRED app. because it has very good battery life.

Reply
Options

5556 Posts

06-27-2008

US

28473 Signins

1626882 Page Views

  • Posts: 5556
  • Registered: ‎06-27-2008
  • Location: US
  • Views: 1626882
  • Message 5 of 11

Re: P1m vibe P1 touch screen issues

2018-07-01, 13:12 PM

Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

Reply
Options

1 Posts

08-19-2018

IN

1 Signins

36 Page Views

  • Posts: 1
  • Registered: ‎08-19-2018
  • Location: IN
  • Views: 36
  • Message 6 of 11

P1m vibe P1 touch screen issues

2018-08-19, 10:56 AM

I am using vibe p1ma40 since 2years.now part of touch screen is not working. What should I do?

Reply
Options

1 Posts

09-12-2018

PH

1 Signins

11 Page Views

  • Posts: 1
  • Registered: ‎09-12-2018
  • Location: PH
  • Views: 11
  • Message 7 of 11

Re: P1m vibe P1 touch screen issues

2018-09-12, 0:29 AM

I've been using my Lenovo Vibe P1ma40 for three years now and it has issues with the touch screen. It detects touches without even me using it. My phone never crashed. Never had a bug. Although had some lag issues sometimes. It has scratches, of course. The screen doesn't even have a single crack on it. And now I can't do anything because of the touch screen issues. I know it's an old phone but still a waste to just throw it away. It works fine 'til I got this issue on my screen last night.

Reply
Options

1 Posts

10-10-2016

IN

2 Signins

28 Page Views

  • Posts: 1
  • Registered: ‎10-10-2016
  • Location: IN
  • Views: 28
  • Message 8 of 11

P1m vibe P1 touch screen issues

2019-02-25, 5:52 AM

Left side of the screen is not working properly

Reply
Options

9244 Posts

03-05-2018

US

1050 Signins

140787 Page Views

  • Posts: 9244
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 140787
  • Message 9 of 11

Re: P1m vibe P1 touch screen issues

2019-02-25, 23:23 PM

Hi nirulenovo,

 

Thanks for posting. Is there any physical damage on the phone? It looks like a hardware failure. Have you tried turning off and on the screen? Does it still the same? Check if you can see any damage on the LCD when the screen is off. Remove any phone case and/or screen protector. Let me know. Thanks.

 

Best regards,
Rich
Motorola Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

1 Posts

07-18-2018

PH

4 Signins

45 Page Views

  • Posts: 1
  • Registered: ‎07-18-2018
  • Location: PH
  • Views: 45
  • Message 10 of 11

Re: P1m vibe P1 touch screen issues

2019-04-01, 7:48 AM

Help am too having the same problem with you guys, and i cant keep this up because my Lenovo Vibe p1m is very funky on its own when i touch the screen it touch everything and heats up pretty fast and i dont know the cause of it mainly. no apps was installed i only use it for taking notes and not online downloading, i use my laptop for that. Please do help or give tips. Thanks in advance.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete