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Lenovo PhonesP2 [P2a42] Smartphones
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3 Posts

04-25-2018

TR

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  • Message 21 of 27

Re: 20 minute start up time

2018-04-26, 15:42 PM

Tbhanks for your interest. There is no SD card in my phone.

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2138 Posts

05-25-2016

IN

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  • Message 22 of 27

Re: 20 minute start up time

2018-04-26, 16:38 PM
Since everything is ok just after a factory reset, it could be an issue with system app. Use any App Analyser from play store and see if any app is taking unusual storage space. Also, install ES file manager and then restart the phone. ES File manager has a file logger which shows recent files written to phone memory. i.e some apps write logs during restarts and slow down the boot time. In that way we can identify the culprit if thats the issue.
Regards,
Amal

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17 Posts

04-22-2017

GB

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  • Message 23 of 27

Re: 20 minute start up time

2018-04-26, 17:49 PM

the phone has now gone to the repairers hopefully it will be fully tested and get fixed.

i dont use a memory card but i do use dual sim.

thanks for the help you are trying to give.

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17 Posts

04-22-2017

GB

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  • Message 24 of 27

Re: 20 minute start up time

2018-05-01, 14:18 PM

arrived back yesterday lunchtime, along with a standard letter stating fault identified and fixed along with updated software.

after getting going with it there were 3 updates a 2gb, 200mb and 160mb. the phone is now on android 7.

all is working as it should be, so far.

very happy that it is back as it was, the service on the phone prior to getting it picked up was very good, from the service centre there was nothing and no means to contact them other than a phone number that doesent exist and was a digit short.

overall I'm happy.

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1 Posts

10-20-2017

GB

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  • Message 25 of 27

Re: 20 minute start up time

2018-05-06, 10:04 AM

I have a problem with my P2A42 phone, purchased from a 3 instore in the UK in February 2017 about 6 weeks ago when turning on my phone every time it runs through the normal screen Boot up then it is stuck on the blue screen with the white rectangular Lenovo banner for 10 minutes then continues on to my lock screen and works fine as it has done since,I haven't installed any new apps recently,Then yesterday my wife's phone which is exactly the same as mine started doing the same thing,I have tried to start in safe mode but the problem still exists, I'm running on Android 6.0.1 stock its not flashed or modded in any way.Thanks for reading my post and any advice would be greatly appreciated, 

 

Admin note; post merged in, subject edited.

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1 Posts

05-07-2018

GB

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  • Message 26 of 27

Re: 20 minute start up time

2018-05-07, 12:23 PM

I have had exactly the same experience which started randomly a few weeks ago. It takes 10 minutes to boot up and misses any alarms (I have an extra alarm set 15 minutes early each time which seems to wake it up in time for the next alarm to go off). I also found safe mode to have exactly the same thing happen. I got mine from 3 online in July17 with no mods etc and nothing new installed for the last few months. The last thing I want to do is send it for repair and lose tons of info saved to it!

Anyone know the exact cause of this and the best way to fix it?

thanks in advance

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17 Posts

04-22-2017

GB

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  • Message 27 of 27

Re: 20 minute start up time

2018-05-07, 18:09 PM

i think you guys may have to just bite the bullet and send it for repair.

one issue with mine since its been back they didn't bother to fix the headphone port, it has never worked fully since day one.

it will only work on one ear and only with 3 ringed connection type plugs and even then it is patchy, it was clearly written on there form that it is faulty.

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