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70 Posts

06-24-2015

India

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App crash solution after Nougat update

2017-03-29, 4:39 AM

 

I know many of us are experiencing app crashes after upgrade to Nougat. Try this:

 

Settings > Apps > Google Play Store > Storage > Clear Cache and Clear data

 

This solved for me. No need to factory reset.

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3 Posts

03-29-2017

QA

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Re: App crash solution after Nougat update

2017-03-29, 8:01 AM

Tried this but same issue. Plus my basic Phone messaging SMS is also crashing!

 

Lenovo please help!!!

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16 Posts

01-30-2017

IN

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Re: App crash solution after Nougat update

2017-03-29, 9:19 AM
Same issue I had,Pls do reset settings and before that take your complete backup.
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1 Posts

03-29-2017

TR

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Re: App crash solution after Nougat update

2017-03-29, 17:36 PM

I do have the same problem, a lot of apps are not working anymore including but not limited to:

  • facebbok
  • twitter
  • google search

This is very bad, I have bought my P2 device 1 month ago and we are facing this!

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1 Posts

03-29-2017

CZ

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Re: App crash solution after Nougat update

2017-03-29, 23:05 PM

The same here, almost any app crashes, immediatelly or after a short use. If LENOVO warned me that I need to do factory reset, I would never install Nougat on my P2. I have got my Internet banking, authenticators and apps of daily use installed on it, nothing works. Please, do something with this ASAP.

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470 Posts

06-02-2013

MY

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Re: App crash solution after Nougat update

2017-03-30, 2:01 AM

wrote:

The same here, almost any app crashes, immediatelly or after a short use. If LENOVO warned me that I need to do factory reset, I would never install Nougat on my P2. I have got my Internet banking, authenticators and apps of daily use installed on it, nothing works. Please, do something with this ASAP.


1) Power off.


2) Hold Vol Up + Vol Down & press Power button for 3 seconds.


3) Select "Wipe User Data" (using Volume buttons to navigate; Power button to select).


 

5) Select "Back".

 

6) Select "Reboot".

 

 

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70 Posts

06-24-2015

India

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Re: App crash solution after Nougat update

2017-03-30, 5:26 AM

I never went into recovery mode nor did any factory reset. Somehow, the crashes were fixed for me. All I did was this:

Soon after I updated to Nougat, I did an initial reboot myself. I tried to open Messages. It crashed. I tried Google Play newstand. It crashed. I tried Play Store. Crashed again. This time I chose the option "Try to fix". Clicked on clear data. It opened Play Store app properties. From there went into Storage, cleared data and cache. Rebooted. It worked flawlessly afterwards. This is a typical problem with every major android upgrades. People faced the same when upgrading from KitKat to Lollipop too. Google should handle this more than device providers. Personally I hate factory resets for all practical reasons.

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1 Posts

03-31-2017

IN

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Re: App crash solution after Nougat update

2017-03-31, 5:42 AM

Does this resolve the crashing apps issue ? And will the nauget update remain as it is?

 

What if we do factory restore? Will the nauget still available ?

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1 Posts

03-31-2017

IN

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Re: App crash solution after Nougat update

2017-03-31, 13:28 PM

Try this https://www.youtube.com/watch?v=lXlmJ5Jnuos

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20 Posts

08-19-2014

China

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Re: App crash solution after Nougat update

2017-04-01, 19:48 PM
Can you try to uninstall the chrome updates or update chrome to latest to resolve this issue?
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