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Rahul_Joshi
Paper Tape
Posts: 1
Registered: ‎07-12-2017
Location: IN
Views: 92
Message 1 of 2

Encryption

I am not able to do Encryption in my Kenobi P2a42, when I click Encryption from Setting it says it will take an hour and phone will restart multiple times, but in my case it just restart once and when I go and see encryption in setting and it is not encrypted.

 

What to do ?

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Senior MotoAgent
Senior MotoAgent
Posts: 5,288
Registered: ‎12-04-2017
Location: IN
Views: 47
Message 2 of 2

Re: Encryption


@Rahul_Joshi wrote:

I am not able to do Encryption in my Kenobi P2a42, when I click Encryption from Setting it says it will take an hour and phone will restart multiple times, but in my case it just restart once and when I go and see encryption in setting and it is not encrypted.

 

What to do ?


Hi Rahul_Joshi,

 

Sorry about the delay in response, this odd. May I know which build/OS you are on? Could you also please update your profile with the IMEI number of your phone?

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Can you also post us a screenshot of the Encryption Settings? This will help us investigate further.

 

Regards,

Swaraj

Lenovo Support

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