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Luxor1702
Paper Tape
Posts: 3
Registered: ‎03-09-2017
Location: BE
Views: 711
Message 1 of 5

Kernel claims support: Yes. Device detected: No

Hi,

 

I was trying to connect a PS3 controller on my Lenovo P2, but, even after using sixaxis enabler, no motion is detected. Then I ran a USB Host Diagnostic test, and the result is:

 

KERNEL

 

Claims support: Yes

Device detected: No

 

VERDICT

 

OS support: No

3rd party apps: No

 

Any hint on how (if possible) make things work? Thank you!

Senior MotoAgent
Senior MotoAgent
Posts: 3,431
Registered: ‎10-05-2016
Location: PH
Views: 633
Message 2 of 5

Re: Kernel claims support: Yes. Device detected: No


@Luxor1702 wrote:

Hi,

 

I was trying to connect a PS3 controller on my Lenovo P2, but, even after using sixaxis enabler, no motion is detected. Then I ran a USB Host Diagnostic test, and the result is:

 

KERNEL

 

Claims support: Yes

Device detected: No

 

VERDICT

 

OS support: No

3rd party apps: No

 

Any hint on how (if possible) make things work? Thank you!


Hi Luxor1702,

 

As it clearly says there, The device is not compatible as the OS is not being supported, if OS is not supported possible that third party apps will not be supported too.

 

Regards,
Jess
Moto-Lenovo Agent

Luxor1702
Paper Tape
Posts: 3
Registered: ‎03-09-2017
Location: BE
Views: 609
Message 3 of 5

Re: Kernel claims support: Yes. Device detected: No

Hi Jeff,

 

thank you. Is there any way to connect a ps3 controller to the device?

 

Many thanks.

Highlighted
Luxor1702
Paper Tape
Posts: 3
Registered: ‎03-09-2017
Location: BE
Views: 606
Message 4 of 5

Re: Kernel claims support: Yes. Device detected: No

Sorry, I wrote Jeff rather than Jess 😊

Senior MotoAgent
Senior MotoAgent
Posts: 3,431
Registered: ‎10-05-2016
Location: PH
Views: 489
Message 5 of 5

Re: Kernel claims support: Yes. Device detected: No


@Luxor1702 wrote:

Sorry, I wrote Jeff rather than Jess 😊


Hi Luxor1702,

 

That's okay. Since it is not supported, there is no other way but to void the warranty of the phone which is not we recommend customers to do.  There are any other game controllers you can try but can't guarantee the performance.

 

Regards,
Jess
Moto-Lenovo Agent

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