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Lenovo PhonesP2 [P2a42] Smartphones
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09-04-2017

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MY FRONT CAMERA NOT WORKING

2017-09-04, 6:19 AM

IT SAYS UNFORTUNATELY IT HAS STOPPED.... I HAD TRIED AFTER RESETTING THE HANDSET.....

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2122 Posts

10-07-2016

PH

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Re: MY FRONT CAMERA NOT WORKING

2017-09-04, 16:25 PM

Hi kiruba17, 

 

Let's do a Clear Cache and Clear Data on the Camera App. Go to Settings> Apps> Camera> Storage> Clear Cache and Data. Let me know how it goes. 

 

Regards, 

Venice 

Moto-Lenovo Support 

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4 Posts

09-04-2017

IN

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Re: MY FRONT CAMERA NOT WORKING

2017-09-05, 4:59 AM

i had done many times... after doing clear data and cache, the camera app restarts as snapit5.8 , then rear camera is working fine but when i switch to front camera its blackout and the error appears >unfortunately stopped<

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2122 Posts

10-07-2016

PH

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Re: MY FRONT CAMERA NOT WORKING

2017-09-06, 18:24 PM

wrote:

i had done many times... after doing clear data and cache, the camera app restarts as snapit5.8 , then rear camera is working fine but when i switch to front camera its blackout and the error appears >unfortunately stopped<


Try performing a Reset on the device. You can do it on Settings or perform a Hard Reset.  See this link for instructions and make sure to back up your data before doing a Reset. 

 

-Venice 

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4 Posts

09-04-2017

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Re: MY FRONT CAMERA NOT WORKING

2017-09-07, 4:36 AM

i had tried two options in resetting the phone with your link...but when i switch to front camera it says the "camera has stopped"... what will i do...

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2122 Posts

10-07-2016

PH

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Re: MY FRONT CAMERA NOT WORKING

2017-09-07, 19:49 PM

wrote:

i had tried two options in resetting the phone with your link...but when i switch to front camera it says the "camera has stopped"... what will i do...


In this case, I would suggest sending in this device for a repair on the nearest Service Centre in your area. Here's our 

Lenovo Service Provider full list: https://support.lenovo.com/us/en/documents/ht118678. Let me know. 
 
-Venice 
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1 Posts

12-10-2018

IN

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Re: MY FRONT CAMERA NOT WORKING

2018-12-10, 14:56 PM
I did the same but nothing happened
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3949 Posts

12-01-2016

PH

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Re: MY FRONT CAMERA NOT WORKING

2018-12-13, 16:47 PM

 wrote:
I did the same but nothing happened

If you did the factory reset then you will need to send it for repair.

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

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1 Posts

09-19-2019

AE

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  • Message 9 of 10

Re: MY FRONT CAMERA NOT WORKING

2019-09-19, 20:21 PM

Hi good day I just noticed that there is no front camera on my device . Only back camera is working there is no switch to front camera. But before I used to use the front . Please help me thank you 

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1 Posts

07-12-2020

US

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  • Message 10 of 10

Re:MY FRONT CAMERA NOT WORKING

2020-07-12, 10:51 AM
First,,clear the cache and storage of the camera app Second,,,,switch off your device Third,,, restart your device and take the camera app This is what I would recommend because it helped me Have a good time with your camera 💝💝💝😊
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