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Lenovo PhonesP2 [P2a42] Smartphones
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70 Posts

06-24-2015

India

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Message Notification

2017-01-20, 4:13 AM

When a new message arrives, the screen doesn't light up. Is this an expected behaviour or is there a setting that I need to enable? The LED notification glows up though. But its stupid if the screen doesn't light up as I can't know what message has arrived until I press power or home buttons. Anybody else have this problem?

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150 Posts

01-04-2017

India

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  • Message 2 of 26

Re: Message Notification

2017-01-20, 4:53 AM
It isn't a problem. LED notification glows when new msg comes up.
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1325 Posts

01-16-2017

Philippines

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  • Message 3 of 26

Re: Message Notification

2017-01-20, 21:04 PM

wrote:

When a new message arrives, the screen doesn't light up. Is this an expected behaviour or is there a setting that I need to enable? The LED notification glows up though. But its stupid if the screen doesn't light up as I can't know what message has arrived until I press power or home buttons. Anybody else have this problem?


Hi lenovorma,

 

What is the model of your phone and its current Android Version? Are you using a third party application?

 

 

Regards,
Anne
Moto - Lenovo Agent

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116 Posts

01-19-2017

United Kingdom of Great Britain and Northern Ireland

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  • Message 4 of 26

Re: Message Notification

2017-01-21, 11:57 AM

I dont think its a feature of the phone for the screen to turn on, notofication led flashes .

 

you'll find virtually every phone is the same . just be happy it flashes to tell you theres a message :D

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70 Posts

06-24-2015

India

147 Signins

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  • Posts: 70
  • Registered: ‎06-24-2015
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  • Message 5 of 26

Re: Message Notification

2017-01-22, 16:06 PM

wrote:

wrote:

When a new message arrives, the screen doesn't light up. Is this an expected behaviour or is there a setting that I need to enable? The LED notification glows up though. But its stupid if the screen doesn't light up as I can't know what message has arrived until I press power or home buttons. Anybody else have this problem?


Hi lenovorma,

 

What is the model of your phone and its current Android Version? Are you using a third party application?

 

 

Regards,
Anne
Moto - Lenovo Agent


Hi,

 

My phone is Lenovo P2a42. Iam on marshmallow 6.0.1 and not using any third-party apps other than what's given by Lenovo.

 

 

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5 Posts

01-21-2017

United Kingdom of Great Britain and Northern Ireland

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  • Message 6 of 26

Re: Message Notification

2017-01-22, 16:47 PM
I'm not getting the light or tone or vibration if the phone has been left a while to go into dose mode. This is with WhatsApp
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116 Posts

01-19-2017

United Kingdom of Great Britain and Northern Ireland

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  • Message 7 of 26

Re: Message Notification

2017-01-22, 17:36 PM

I havent tried whatsapp yet , but FB messenger has no problems for me so far . have you tried disabling power saving on whatsapp ?

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5 Posts

01-21-2017

United Kingdom of Great Britain and Northern Ireland

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  • Message 8 of 26

Re: Message Notification

2017-01-24, 16:01 PM
Yes I have disable powersaving. Still not working. My own thread has been locked now with no response from Lenovo/Moto. OUCH.
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116 Posts

01-19-2017

United Kingdom of Great Britain and Northern Ireland

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  • Message 9 of 26

Re: Message Notification

2017-01-24, 16:12 PM

There's a shock , trying to hide the ever growing faults list by the look of it ;)

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1325 Posts

01-16-2017

Philippines

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  • Message 10 of 26

Re: Message Notification

2017-01-24, 18:47 PM

wrote:

wrote:

wrote:

When a new message arrives, the screen doesn't light up. Is this an expected behaviour or is there a setting that I need to enable? The LED notification glows up though. But its stupid if the screen doesn't light up as I can't know what message has arrived until I press power or home buttons. Anybody else have this problem?


Hi lenovorma,

 

What is the model of your phone and its current Android Version? Are you using a third party application?

 

 

Regards,
Anne
Moto - Lenovo Agent


Hi,

 

My phone is Lenovo P2a42. Iam on marshmallow 6.0.1 and not using any third-party apps other than what's given by Lenovo.

 

 


Hi  lenovorma,

 

Thanks for the information. I will let our team aware about this and will try to replicate it on our end. 

 

 

Regards,
Anne
Moto - Lenovo Agent

 

 

 

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