English Community

Lenovo PhonesP2 [P2a42] Smartphones
All Forum Topics
Options

15 Posts

04-04-2017

IT

65 Signins

545 Page Views

  • Posts: 15
  • Registered: ‎04-04-2017
  • Location: IT
  • Views: 545
  • Message 1 of 39

Ringtone after nougat

2017-04-04, 4:18 AM

Hello, after upgrading to nougat I have a problem with the ring tone. When I get a call, the phone rings, after two seconds it stops ringing for a moment and then starts again. Does anyone have the same problem? You know how I can fix?

Reply
Options

70 Posts

06-24-2015

India

147 Signins

1181 Page Views

  • Posts: 70
  • Registered: ‎06-24-2015
  • Location: India
  • Views: 1181
  • Message 2 of 39

Re: Ringtone after nougat

2017-04-04, 5:24 AM

Did you try resetting the ring tone? If you A is your current ring tone, set B then check if that works well and then set A again and see. If nothing works. a factory reset is the only possibility because if the ringtone or any other setting is corrupted during the upgrade, reset helps to bring it back.

Reply
Options

15 Posts

04-04-2017

IT

65 Signins

545 Page Views

  • Posts: 15
  • Registered: ‎04-04-2017
  • Location: IT
  • Views: 545
  • Message 3 of 39

Re: Ringtone after nougat

2017-04-04, 15:23 PM

I tried both things but the problem persists. other suggestions?

 

Reply
Options

Re: Ringtone after nougat

2017-04-04, 19:31 PM

wrote:

Hello, after upgrading to nougat I have a problem with the ring tone. When I get a call, the phone rings, after two seconds it stops ringing for a moment and then starts again. Does anyone have the same problem? You know how I can fix?


Hi roma85,

 

Can you try playing the ringtone in Settings, is it working fine? Is the problem only occurs when you receive a call? Is it happening on all your contacts? Have you tried changing your call ringtone?

 

Regards,

Joy

Moto - Lenovo Agent

Reply
Options

15 Posts

04-04-2017

IT

65 Signins

545 Page Views

  • Posts: 15
  • Registered: ‎04-04-2017
  • Location: IT
  • Views: 545
  • Message 5 of 39

Re: Ringtone after nougat

2017-04-04, 21:44 PM

The problem I have is with my own ringtones with those who were installed. The problem is only when I get calls. When I listen to the ringtones there is no interruption. The problem I've had is that the phone is on when it was locked

Reply
Options

15 Posts

04-04-2017

IT

65 Signins

545 Page Views

  • Posts: 15
  • Registered: ‎04-04-2017
  • Location: IT
  • Views: 545
  • Message 6 of 39

Re: Ringtone after nougat

2017-04-05, 7:19 AM

sending video with the problem

 

Reply
Options

Re: Ringtone after nougat

2017-04-06, 19:42 PM

I see. Can you try another ringtone? Kindly check in Safe mode as well. To boot into Safe mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe mode appears. Let me know.

 

Regards,

Joy

Moto - Lenovo Agent

Reply
Options

15 Posts

04-04-2017

IT

65 Signins

545 Page Views

  • Posts: 15
  • Registered: ‎04-04-2017
  • Location: IT
  • Views: 545
  • Message 8 of 39

Re: Ringtone after nougat

2017-04-07, 6:46 AM

The first three calls that I made when there was safe mode did not show the problem. then after another call reappeared.

 

Go to https://youtu.be/e2m3tB0tZe8

 

 

Go to https://youtu.be/9_fQzY2MiMA

Reply
Options

15 Posts

04-04-2017

IT

65 Signins

545 Page Views

  • Posts: 15
  • Registered: ‎04-04-2017
  • Location: IT
  • Views: 545
  • Message 9 of 39

Re: Ringtone after nougat

2017-04-11, 5:37 AM

You have news for me? The update has created the problem?

Reply
Options

1 Posts

04-24-2017

RO

8 Signins

71 Page Views

  • Posts: 1
  • Registered: ‎04-24-2017
  • Location: RO
  • Views: 71
  • Message 10 of 39

Re: Ringtone after nougat

2017-04-24, 8:10 AM

i also have this problem and i think i discovered how it "works" . i tested it a few times and it only occurs when the phone is on 4G but when setted on 3g/2g works perfectly

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete