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Lenovo PhonesP2 [P2a42] Smartphones
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10 Posts

10-15-2017

India

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  • Message 1 of 6

Some area of display is not working on my p2a42

2018-08-12, 17:11 PM

 I replaced my lenovo p2a42 almost 2 month ago. But the problem comes in the display of this device. Some area of display is not working i.e. touch is not responding. I diagnostic this issue with lenovo help app. I am adding the screenshot in this article. Lenovo please help me. Last time i wait for 2 or months to get repaired or replaced my device. Now i got this issue. Please solve my problem as soon as possible. I don't want to wait again for 2 months or more. Please help.....

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199 Posts

03-26-2016

India

313 Signins

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  • Posts: 199
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  • Location: India
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  • Message 2 of 6

Re: Some area of display is not working on my p2a42

2018-08-13, 6:40 AM

There isn't anything they can do, you need to visit service centre and get it replaced. I don't know where you got it serviced but I had the same issue in the same area but it got replaced within 1hr here in Hyderabad service centre. so there won't be any use posting Here they may provide you service centre details, So better to visit service centre.

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3949 Posts

12-01-2016

Philippines

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Re: Some area of display is not working on my p2a42

2018-08-13, 18:04 PM

Hi BS31

 

I agree with . You can try to do a factory reset but if it doesn't work then it's best to send it for repair here.

 

Please make sure to back up your data before proceeding with reset.

 

Regards,
Daisy
Moto-Lenovo Support



**Please don't ask me questions by Personal Message; questions belong in the forums

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10 Posts

10-15-2017

India

34 Signins

245 Page Views

  • Posts: 10
  • Registered: ‎10-15-2017
  • Location: India
  • Views: 245
  • Message 4 of 6

Re: Some area of display is not working on my p2a42

2018-08-14, 2:45 AM
Bro i want to know thay after replacement of display a feature called 'double tap to wake up screen is working or not? Please reply.
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10 Posts

10-15-2017

India

34 Signins

245 Page Views

  • Posts: 10
  • Registered: ‎10-15-2017
  • Location: India
  • Views: 245
  • Message 5 of 6

Re: Some area of display is not working on my p2a42

2018-08-14, 2:47 AM

Bro i want to know thay after replacement of display a feature called 'double tap to wake up screen is working or not? Please reply.

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199 Posts

03-26-2016

India

313 Signins

3674 Page Views

  • Posts: 199
  • Registered: ‎03-26-2016
  • Location: India
  • Views: 3674
  • Message 6 of 6

Re: Some area of display is not working on my p2a42

2018-08-19, 22:00 PM

Yes everything is working fine after replacement but i won't recommend to enable it. It makes device bit laggy especially in this version "7" .

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