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30 Posts

11-20-2017

HK

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Re: Unable to sync gmail contacts properly

2018-04-11, 11:21 AM

 wrote:

Hi,

 

This is my second message. I have been using Lenovo P1 dual SIM. It is a great phone with recording and computer-like appications and usage. But, the gmail(google)-lenovo contact sync issue makesthe life difficult.

 

However, let's try to find solution through this forum, since Lenovo folks following this forum could not have found any solution to this "red alert" problem. 

 

1. I assume this happened after an update. Does anyone in this forum have similar ideas?

2. There are some contacts applications in google play. Has anybody tried any of these applications and solved the problem?

3. Has anybody contacted to their local Lenovo dealer/distributor/service center and find any solution?

 

Let's share our ideas and find a solution. 

 


I've just tried the Google Contacts app. It showed incompleted list of contacts just like the Contact app came with the phone. They both showed exact same number of contacts. Then I tried deleting a few contacts in one of the Gmail accounts on computer. The deletions didn't sync'ed to the phone either.


X220 | X270
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3 Posts

08-15-2017

IN

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Re: Unable to sync gmail contacts properly

2018-04-11, 15:24 PM

I have the same issue, i found a temporary solution. 1_ Goto https://contacts.google.com  

2_ options (left side)

3_ more 

4_ export ( export your contacts as vcf)

5_ save it

Open contacts.vcf in your phone and add all those contacts under your phone ( not with your google account.. it may create duplicates)

Turn off contact sync for now.

 

 

Hope it helps. 

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3 Posts

04-05-2018

BY

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Re: Unable to sync gmail contacts properly

2018-04-12, 5:20 AM
groups are not synced :(
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9 Posts

04-12-2018

IT

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Re: Unable to sync gmail contacts properly

2018-04-12, 9:42 AM

Same situation here, yesterday suddenly my work contacts disappeared, now I can use only 20 of 400.

They are still on google contacts, I tried also export, delete end import from google contacts, after a phone wipe but nothing changed.

I use 3 accounts with different contact lists, only one seems to be synchronised correctly at 100%, the other 2 have respectively at 50% and 5% of the contacts. I'm in a desperate situation because I work with the phone, yesterday I've lost a lot of time to find a solution.

I'm really sorry but after I've seen this thread my disappointment has gone to the stars, It's an old issue and no solution has given from Lenovo. I wouldn't like to buy another phone...

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30 Posts

11-20-2017

HK

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Re: Unable to sync gmail contacts properly

2018-04-12, 10:06 AM

I've just tried adding a new contact and saved to a specific Gmail account on phone. It never sync'ed back to Gmail account.


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9 Posts

04-12-2018

IT

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Re: Unable to sync gmail contacts properly

2018-04-12, 13:13 PM

Thank you for this suggestion @G0barath, I'm using your temporary solution now so I can continue to use my phone but as I have more than 1000 contacts I'm not happy to manage them locally still for a long time. I hope that Lenovo will do a update soon....

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21 Posts

01-14-2015

GB

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Re: Unable to sync gmail contacts properly

2018-04-13, 0:33 AM

 wrote:
I started this topic many weeks ago. Lenovo were briefly involved. Promised to replace my phone. Then reneged on this. Now have stopped even participating in this critical thread. I have bought a new Huawei phone. My Lenovo sits in a drawer should Lenovo ever get their act together.

Support from Lenovo has been piss poor. No software updates to fix glaring issues including this one. I doubt they will ever get their act together. They've made a mess of the Moto phones. They are not even in the top 15 of the world's largest technology companies. Won't be buying another Lenovo product again. Will look at the new Huawei P20.

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26 Posts

04-13-2018

CZ

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Re: Unable to sync gmail contacts properly

2018-04-13, 13:08 PM
Completly agree with this and I am in the exact same situation here
I am traveling alone across Europe and thought it could be a geolocation problem but I was in
IN France / Germany / Czech Republic / England / Slovak / Poland
no way
please repair it
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26 Posts

04-13-2018

CZ

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Re: Unable to sync gmail contacts properly

2018-04-13, 13:13 PM

Yes unfortunally the only possibility is to buy HUAWEI

 

it seems this is what Lenovo wants us to do. 

 

I loved p2 mainly because of baterry 5.100 lasting all day at right level even if intensively used. 

 

Which phone would you suggest to get at the same level ? 

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9 Posts

04-12-2018

IT

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Re: Unable to sync gmail contacts properly

2018-04-13, 14:04 PM

@

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