Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesP2 [P2a42] Smartphones
All Forum Topics
Options

7 Posts

01-02-2018

India

6 Signins

67 Page Views

  • Posts: 7
  • Registered: ‎01-02-2018
  • Location: India
  • Views: 67
  • Message 1 of 8

While playing the recorded audio/ video , the sound modulate from high to low

2018-01-02, 19:14 PM

While playing the recorded audio/ video , the sound modulate from high to low . I tried this in many instances, In a closed quiet room , i played a video and record the same and while replayed on my phone it fluctuates from high to low and vice versa till the end of the video. Same with recording voice message. 

Also tried with different phone, and it worked fine.

 

Can we have fix for this pls ?

 

Reply
Options

390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 2 of 8

Re: While playing the recorded audio/ video , the sound modulate from high to low

2018-01-02, 21:59 PM

Hi Ad010121,

 

We understand your concern and we can try to help. You can try to test the phone by going to Lenovo Help>Self-Help>Run Diagnostics>Simple Test Mode>Speaker. Let us know how it goes.

 

Regards,
Rica
Moto-Lenovo Support

Reply
Options

7 Posts

01-02-2018

India

6 Signins

67 Page Views

  • Posts: 7
  • Registered: ‎01-02-2018
  • Location: India
  • Views: 67
  • Message 3 of 8

Re: While playing the recorded audio/ video , the sound modulate from high to low

2018-01-02, 23:06 PM

Hi Rica,

 

Thanks for your suggestion. I tried the below test and it shows passed in my phone. But  I have done a sample recording now and attaching it in this thread where you will observe that while playing the recorded sound, the sound fluctuates.

It happens only with the video or audio recording. not with normal mp3 music play, specifically to the audio and video sound while gets recorded from the phone.

Reply
Options

390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 4 of 8

Re: While playing the recorded audio/ video , the sound modulate from high to low

2018-01-03, 18:26 PM

wrote:

Hi Rica,

 

Thanks for your suggestion. I tried the below test and it shows passed in my phone. But  I have done a sample recording now and attaching it in this thread where you will observe that while playing the recorded sound, the sound fluctuates.

It happens only with the video or audio recording. not with normal mp3 music play, specifically to the audio and video sound while gets recorded from the phone.


If you tried to do a test and the issue persists, we recommend submitting the phone for evaluation. You can check this link for more information. 

 

Regards,
Rica
Moto-Lenovo Support

Reply
Options

7 Posts

01-02-2018

India

6 Signins

67 Page Views

  • Posts: 7
  • Registered: ‎01-02-2018
  • Location: India
  • Views: 67
  • Message 5 of 8

Re: While playing the recorded audio/ video , the sound modulate from high to low

2018-01-03, 21:20 PM

Hi Rica,

 

Just a quick question, since my phone is under warranty just wanted to know if it covers international warranty? Because currently I am in a different country and the phone purchase country was different

Reply
Options

390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 6 of 8

Re: While playing the recorded audio/ video , the sound modulate from high to low

2018-01-04, 14:25 PM

wrote:

Hi Rica,

 

Just a quick question, since my phone is under warranty just wanted to know if it covers international warranty? Because currently I am in a different country and the phone purchase country was different


We understand that you would like to submit the phone for repair. However, you can only have it repaired to the country manufacturer of the phone. 

 

Regards,
Rica
Moto-Lenovo Support

Reply
Options

7 Posts

01-02-2018

India

6 Signins

67 Page Views

  • Posts: 7
  • Registered: ‎01-02-2018
  • Location: India
  • Views: 67
  • Message 7 of 8

Re: While playing the recorded audio/ video , the sound modulate from high to low

2018-01-06, 21:10 PM

Hi ,

 

Didn't get your point much, you mean the phone can be repaired only in the purchased country ?

Beacause phone manufacturer is altogether a different country, In my phone it is labelled as 'Made in China' , but I didn't purchased from china :D

Reply
Options

390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 8 of 8

Re: While playing the recorded audio/ video , the sound modulate from high to low

2018-01-08, 21:59 PM

wrote:

Hi ,

 

Didn't get your point much, you mean the phone can be repaired only in the purchased country ?

Beacause phone manufacturer is altogether a different country, In my phone it is labelled as 'Made in China' , but I didn't purchased from china :D


I understand, can you verify where did you purchase the phone? 

 

Regards,
Rica
Moto-Lenovo Support

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms