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21 Posts

11-22-2013

DK

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Can´t see warrenty information in Lenovo Solution Center

2014-03-08, 13:12 PM

Hello

 

I try to post my issue here because I can´t find a place for the Lenovo IdeaPad g series laptops in the Lenovo forum.

I have installed the latest version of Lenovo Solution Center but when I go to Support and Warranty it just say Not available at enddate and type.

 

I don´t know whats wrong. If I go to lenovo.com - Support - Warrenty and Services - Check warrenty status - then I use my serial number and machine type and click Submit and then I can see my startdate and enddate with no problem.

The problem is I can´t see my warrenty information in Lenovo Solution Center.

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2833 Posts

08-01-2013

Bangalore

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Re: Can´t see warrenty information in Lenovo Solution Center

2014-03-11, 10:48 AM

Hi LVT1989,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the exact warranty information is not displayed in your computer, below is the link with the information for what this issue has occurred.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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21 Posts

11-22-2013

DK

99 Signins

639 Page Views

  • Posts: 21
  • Registered: ‎11-22-2013
  • Location: DK
  • Views: 639
  • Message 3 of 4

Re: Can´t see warrenty information in Lenovo Solution Center

2014-03-16, 7:54 AM

Hello

 

Thank you for your reply

 

The link you have posted says that I have to wait for the release of Lenovo Solution Center 2.0.018 and that this version will fix the warrenty issue in Lenovo Solution Center.

 

I have Lenovo Solution Center 2.4.002 installed and I do still have the warrenty issue where it in the warrenty section just say "not available". 

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2833 Posts

08-01-2013

Bangalore

1326 Signins

47537 Page Views

  • Posts: 2833
  • Registered: ‎08-01-2013
  • Location: Bangalore
  • Views: 47537
  • Message 4 of 4

Re: Can´t see warrenty information in Lenovo Solution Center

2014-03-17, 13:39 PM

Hi LVT1989,

 

As this issue persists even after upgrading the LSC, I suggest you to check for the exact warranty in our Warranty lookup page. Below is the link for the same:

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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