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16 Posts

01-25-2019

Georgia

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Can't log in via Vantage

2019-05-15, 9:16 AM

Lenovo ID Sign In via Vantage says Username or Password is incorrect, yet I can log in just fine via the browser on https://passport.lenovo.com/wauthen5/accountInfo

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6847 Posts

10-29-2009

United States of America

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Re: Can't log in via Vantage

2019-05-22, 11:59 AM

This issue might happen if you use capital letters when you try to log in via Vantage.  So instead of "Xyz@test.com", try logging in as "xyz@test.com"

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275 Posts

02-06-2017

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Re: Can't log in via Vantage

2019-05-15, 17:45 PM

Have you tried uninstalling Vantage than restarting the system and reinstalling the app? Lenovo Vantage can be found in the Microsoft Store.

 

There is also Lenovo Account Portal that could be of some service.

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16 Posts

01-25-2019

Georgia

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Re: Can't log in via Vantage

2019-05-16, 4:50 AM
Nope, didn't help.
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6847 Posts

10-29-2009

United States of America

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Re: Can't log in via Vantage

2019-05-16, 16:24 PM

Please send me a private message with your Lenovo ID username and reference this thread.  Thanks!

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6847 Posts

10-29-2009

United States of America

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Re: Can't log in via Vantage

2019-05-22, 11:59 AM

This issue might happen if you use capital letters when you try to log in via Vantage.  So instead of "Xyz@test.com", try logging in as "xyz@test.com"

0 person found this solution to be helpful.

This helped me too

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16 Posts

01-25-2019

Georgia

23 Signins

287 Page Views

  • Posts: 16
  • Registered: ‎01-25-2019
  • Location: Georgia
  • Views: 287
  • Message 6 of 7

Re: Can't log in via Vantage

2019-05-22, 17:01 PM
Thanks, it helped. I hope this gets fixed though.
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6847 Posts

10-29-2009

United States of America

17782 Signins

165124 Page Views

  • Posts: 6847
  • Registered: ‎10-29-2009
  • Location: United States of America
  • Views: 165124
  • Message 7 of 7

Re: Can't log in via Vantage

2019-05-22, 17:07 PM

 wrote:
Thanks, it helped. I hope this gets fixed though.

Yes, we are working on the fix now.  Sorry for this trouble.

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