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7 Posts

03-20-2009

Portland, ME

31 Signins

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  • Posts: 7
  • Registered: ‎03-20-2009
  • Location: Portland, ME
  • Views: 276
  • Message 1 of 3

Error with T560 updates from Update Retriever Repository

2016-11-07, 16:42 PM

Current Model computer being used T560 Windows 7 SP1 32-bit

 

I downloaded the recent BIOS update (1.13) and UltraNav Driver (19.0.17.115) to the repository. When I run the thin installer from the client machine the updates fail to install after being selected to install. The progress bar for download appears goes to about 10% then kicks back with the failed to install message.

 

I can browse to both updates and manually install them without issue. Also no other updates in the repository seem to have the same issue. Both of these updates where downloaded by the latest version of the Retriver software 5.00.023 and the clients are using the latest version of the Thin Installer (1.2.0018). This has happened on multiple clients and have tried creating a new repository on a new machine for these two updates and they have the same issue.

 

I am out of ideas other than the download of these files is currupted for these from lenovo to begin with.

 

The log from the Thin installer install showed the following:

Severe 2016-11-07 , 10:54:53
 at Tvsu.GenericPackageInstaller.CmdInstaller.InstallUpdate()
 Message: Package Signature Verification Failed, ID:n1cgx28w

Info 2016-11-07 , 10:54:53
 
 Message: Cleaning the registry

Info 2016-11-07 , 10:54:53
 
 Message:  Change install date to: 636141128928835736

Info 2016-11-07 , 10:54:53
 at Tvsu.Engine.Process.PackageInstallerProcess.InstallNewUpdates()
 Message: Update Synaptics UltraNav Driver - 7 [32,64]/8.1 [64] installation failed

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205 Posts

06-02-2015

United States of America

364 Signins

2566 Page Views

  • Posts: 205
  • Registered: ‎06-02-2015
  • Location: United States of America
  • Views: 2566
  • Message 2 of 3

Re: Error with T560 updates from Update Retriever Repository

2016-11-07, 20:04 PM
We are currently awaiting an update from the development team of ThinInstaller/Update Retriever that will use a different method of handling certificates and signatures for the update packages. As soon as I have a status update I will update this post.
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7 Posts

03-20-2009

Portland, ME

31 Signins

276 Page Views

  • Posts: 7
  • Registered: ‎03-20-2009
  • Location: Portland, ME
  • Views: 276
  • Message 3 of 3

Re: Error with T560 updates from Update Retriever Repository

2016-11-07, 21:39 PM
Thank you for the update. Is this the case for all new updates pulled down with the Update Retriever?
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