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59 Posts

08-19-2011

Chicago

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Finger Print reader does not link to Win7 Logon Screen

2011-08-19, 19:29 PM

Win7 Ultimate 64 bit

FingerPrint software 5.9.4

Biometric link to windows Logon accepted

MS Server domain client

 

At system boot, the logon screen appears and the fingerprint light is "on". I scan my finger, the light blinks once and no submission of the saved Windows password to the logon window. I must key in password.

 

Lenovo support asked me to uninstall software, BIOS clear saved finger prints then re-install (and re-register). I have done this twice with no change.

 

This was working until I had to break the domain connection (server change) and re connect to the domain with the same logon/password. It was at this time that the finger print reader stopped passing the biometric password to the OS.

 

Any thoughts on how to re-connect reader to logon?

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921 Posts

11-26-2008

Norway

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Re: Finger Print reader does not link to Win7 Logon Screen

2011-08-21, 1:46 AM

If you enter the control panel and search for "biometric" you should have a option "Change biometric settings". If you click on this option you should have a checkbox that says "Allow users to log on to a domain using their fingerprints", make sure it's checked if you want to logon with a domain account using your fingerprints. When you remove/add the computer to a domain i believe this setting will revert back to being disabled so have to be re-enabled.

 

-gan

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119 Posts

10-13-2010

Regina, SK Canada

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Re: Finger Print reader does not link to Win7 Logon Screen

2011-08-19, 23:29 PM

The new version of the fingerprint software doesn't work properly (or doesn't install properly).  You need to use the older 5.93 version.

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47 Posts

07-30-2011

North Carolina

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Re: Finger Print reader does not link to Win7 Logon Screen

2011-08-20, 2:32 AM

This was working until I had to break the domain connection (server change) and re connect to the domain with the same logon/password. It was at this time that the finger print reader stopped passing the biometric password to the OS.

 

Any thoughts on how to re-connect reader to logon?


I am using 5.9.4 with no problem, although I seem to recall having to go into the Fingerprint software and make some innocuous setting change, then change it back.  But I was changing a lot of things at the time and don't know for sure if that had any effect.

 

Are you able to log onto the domain by manually entering your password?  If not, may need to re-add the computer to the domain.

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921 Posts

11-26-2008

Norway

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Re: Finger Print reader does not link to Win7 Logon Screen

2011-08-21, 1:46 AM

If you enter the control panel and search for "biometric" you should have a option "Change biometric settings". If you click on this option you should have a checkbox that says "Allow users to log on to a domain using their fingerprints", make sure it's checked if you want to logon with a domain account using your fingerprints. When you remove/add the computer to a domain i believe this setting will revert back to being disabled so have to be re-enabled.

 

-gan

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4 Posts

09-25-2011

India

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Re: Finger Print reader does not link to Win7 Logon Screen

2011-09-25, 14:12 PM

The update to 5.95 completely messed up the fingerprint scanner. How can i find version 5.93 or 5.94? any pointers would be appreciated. many thanks!

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2377 Posts

04-20-2008

United States of America

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Re: Finger Print reader does not link to Win7 Logon Screen

2011-09-26, 1:21 AM
You need to install CSS 8.3 as well. Here is the link: http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-73696

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4 Posts

09-25-2011

India

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Re: Finger Print reader does not link to Win7 Logon Screen

2011-09-26, 12:37 PM

wrote:
You need to install CSS 8.3 as well. Here is the link: http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-73696

That fixed it! Many thanks!

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