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Software and Operating SystemPre-Installed Lenovo Software and Applications
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2 Posts

09-20-2008

Provo, UT

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  • Message 11 of 28

Re: Fingerprint System Not Available

2008-09-23, 21:29 PM
I Looked at that site and it is only good for 32 bit Machines.  Nothing for 64 bit machines.  Any ideas from anyone?
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6 Posts

09-23-2008

NY

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  • Message 12 of 28

Re: Fingerprint System Not Available

2008-09-23, 23:12 PM

ok i checked it for you guys,

you need to download the following:

 

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70325

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5 Posts

09-20-2008

Hong Kong

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  • Message 13 of 28

Re: Fingerprint System Not Available

2008-09-24, 4:00 AM

i tried this software:

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70325

 

but it does not come with a 100% usage. (in fact, 90% chance thefingerprint does not work after installing this software)

 occasionally, it works :(

 

waiting for your feedback from lenovo customer service. please keep on this thread. thanks!

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2 Posts

09-24-2008

Beijing, China

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  • Message 14 of 28

Re: Fingerprint System Not Available

2008-09-24, 5:34 AM

I have the same problem.

 

It seems that thers's something wrong with the new software version 3.1.25.80, but I can't find a way to remove this or come back to the old software.

 

Waiting for the official method from lenovo.

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5 Posts

09-20-2008

Hong Kong

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  • Message 15 of 28

Re: Fingerprint System Not Available

2008-09-24, 5:42 AM

exactly! the fingreprint works fine with the original vista installed on my T400,

 

but after several updates from 'ThinkVantage"  and windwos updates, finally, the fingerprint never works now!

 

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2 Posts

09-24-2008

Beijing, China

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  • Message 16 of 28

Re: Fingerprint System Not Available

2008-09-26, 10:03 AM

Anyone can help?

Can't solve the problem. 

And even can't find the old software version.

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3 Posts

09-20-2008

California

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  • Message 17 of 28

Re: Fingerprint System Not Available

2008-09-29, 9:37 AM

Well, I got tired of not having my fingerprint reader and ended up using the recovery disks.  The software and driver version are 3.2.0.116 and 8.1.2.10 driver.  So I guess trying update didn't actually download a newer version.  Anyway, I'm guessing that's the problem.

 

 

Anyway, that link that ronenw1 posted seems to be updated to 3.2.0.116.  Maybe someone can try it and see if it works.

Message Edited by Raven on 09-29-2008 02:43 AM
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5 Posts

09-20-2008

Hong Kong

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  • Message 18 of 28

Re: Fingerprint System Not Available

2008-09-29, 12:48 PM

By Stopping the ZoneAlarm firewall's [Program Control],

Finally my T400 fingerprint problem is solved!!!!

 

After installing the new driver (driver version 8.1.2.10, software version 3.2.0.116 ),

my fingerprint works well at reboot log-in, there is one new icon besides all other user names: Fingerprint Login (waitig for finger)

However, after hibernation, it still doesn't work!(Fingeprint System Not Available again!)

[my previous driver version was 8.0.2.63, it didn't work most of the time]

 

Finally, I stopped the ZoneAlarm firewall's [program control] (set to Low or Off), then the fingerprint works perfect for both reboot and resume from hibernation!!!

 

my setting:

 

Windows Vista Ultimate

ZoneAlarm free firewall (fingerprint does not work when program control is set to Medium)

Thinkpad T400.

 

[ I don't need to uninstall the firewall, just set the program control off ]

 

Hope this may help others!

 

Message Edited by JohnMaCai on 09-29-2008 06:32 AM
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1 Posts

10-11-2008

Switzerland

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  • Location: Switzerland
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  • Message 19 of 28

Re: Fingerprint System Not Available

2008-10-11, 20:22 PM

I had the same problem: New T400, Vista 32 - but no ZoneAlarm and not even ANY other software installed. Reader worked fine after installation but no longer after ThinkVantage Update.

 

Solution: First I uninstalled the Reader and its drivers completely. Two versions of the Fingerprintreader-Software were installed after the ThinkVantage update, so I uninstalled BOTH of them, re-started the pc and afterwards installed the Softwarepackage including the driver from the Lenovo-Homepage http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70325

 

This might help...good luck!

 

Stefan

 

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218 Posts

09-05-2008

Cleveland, OH

60 Signins

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  • Registered: ‎09-05-2008
  • Location: Cleveland, OH
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  • Message 20 of 28

Re: Fingerprint System Not Available

2008-10-13, 18:33 PM

It looks like there is a brand new release of the fingerprint software out that seems to fix my suspend-related problems on Vista 64-bit.  There's a new release for 32-bit as well that claims to correct problems with suspend and another time-related issue as well.

 

System Updater is NOT detecting the update for me, but I went to the download page manually and the version on there is newer than what's currently on my system.  Presumably this will fix my issues...

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