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68 Posts

02-06-2016

US

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  • Message 31 of 49

Re:HeartBeatMetrics errors daily

2020-03-30, 18:48 PM

Working as expected!!! 5 tools that work like keyboard backlight! Running heartnbeatmetrics.exe does NOT throw the errors!

 

Nice work folks! Thank you!

 

here is the .zip

 

https://www.dropbox.com/s/jwm8pn8ovec9sys/BGT.zip?dl=0

 

~Bob

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68 Posts

02-06-2016

US

239 Signins

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  • Message 32 of 49

Re:HeartBeatMetrics errors daily

2020-03-30, 23:05 PM

Spoke a little soon :(

 

All fine. Close laptop lid. After 15 minutes it goes to lock screen as it should. Unlock and the Vantage Toolbar popup is up.

 

Close it. Repeat close lid, etc - its up again.

 

How can I fix this to remain down unless clicked? This is a new glitch.

 

Thanks!

 

~Bob

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686 Posts

03-11-2008

CN

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  • Message 33 of 49

Re:HeartBeatMetrics errors daily

2020-03-31, 2:30 AM
Hi Bob, Thank you for your confirmation. And could you share what message popup, or any screenshot?
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303 Posts

09-27-2019

CN

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  • Message 34 of 49

Re:HeartBeatMetrics errors daily

2020-03-31, 3:46 AM

hi

 

Please try following steps again:

 

     1, unpin VantageToolbar

     2, Reboot system.

 

     3, Please download BGTest-20200331.7z file through https://box.lenovo.com/l/X5PlMg,  then uncompress it, ,Extract the attachment, copy "LenovoBatteryGaugePackage" and overwrite to 

          C:\ProgramData\Lenovo\ImController\Plugins\LenovoBatteryGaugePackage

 

Notice: if failed to overwrite, please check if the read/write permissions are lost. Please add them back if lost

 

  4, pin VantageToolbar.

     5, Please run "BGTest.bat" as administrator, wait running completely, and then provide "BGT.zip".

 

 

 

0 person found this solution to be helpful.

This helped me too

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68 Posts

02-06-2016

US

239 Signins

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  • Posts: 68
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  • Message 35 of 49

Re:HeartBeatMetrics errors daily

2020-03-31, 4:05 AM

Its the full clicked battery gauge pop-up. Always there when coming from the lock screen no matter how I close it.

 

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68 Posts

02-06-2016

US

239 Signins

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  • Posts: 68
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  • Message 36 of 49

Re:HeartBeatMetrics errors daily

2020-03-31, 4:09 AM

I'm on it....

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68 Posts

02-06-2016

US

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  • Posts: 68
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  • Message 37 of 49

Re:HeartBeatMetrics errors daily

2020-03-31, 4:19 AM

Here's the link for updated .zip:

 

https://www.dropbox.com/s/jwm8pn8ovec9sys/BGT.zip?dl=0

 

Gimme 15 minutes to see what happens when it goes to lock screen :)

 

 

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68 Posts

02-06-2016

US

239 Signins

818 Page Views

  • Posts: 68
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  • Message 38 of 49

Re:HeartBeatMetrics errors daily

2020-03-31, 4:43 AM

That got it. Looking pretty good. Thanks!

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303 Posts

09-27-2019

CN

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  • Message 39 of 49

Re:HeartBeatMetrics errors daily

2020-03-31, 5:43 AM

That's great, my pleasure

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2 Posts

03-09-2020

US

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  • Message 40 of 49

Re:HeartBeatMetrics errors daily

2020-04-01, 13:59 PM

HI Lenovo,

So what will be the solution for others that this is happening to?

Is there a newer update to the software coming?

Or do we all have to go through the same back and forth process with you that Bob did?

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