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4102 Posts

01-01-2012

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  • Message 11 of 17

Re: Lenovo Solution Center V.3.3.002 update issue

2016-05-12, 22:34 PM

wrote:

What anti-virus program are you using? Could you check to see if it quarantined any files lately?

 


Good point, that could be another major difference, and it is, as I use Norton (Internet) Security.  

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4968 Posts

11-22-2011

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  • Message 12 of 17

Re: Lenovo Solution Center V.3.3.002 update issue

2016-05-12, 22:48 PM

For now,I recommend going back to LSC version 3.2.004. From here:

LSC 3.2.004 download

Do not elect the self update to 3.3.002.

Yes the new version corrects security flaws.

https://forums.lenovo.com/t5/ThinkVantage-Technologies/Lenovo-Solution-Center-3-3-02-fixes-security-flaw/td-p/3322623

 

Describe any issues with running 3.2.004. Let's wait and see if other users have the runtime error you stated.

Thanks to BiggAl for helping to get your Bios current. :smileyhappy: 

-

This issue also exists.

https://forums.lenovo.com/t5/Lenovo-Apps/Companion-cannot-launch-LSC-3-3-002/td-p/3317521

-

Not tech savy? You are doing great.!!

 

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11 Posts

12-03-2015

NJ

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  • Message 13 of 17

Re: Lenovo Solution Center V.3.3.002 update issue

2016-05-13, 0:01 AM

Thanks Sclexman, I appreciate it! but I'm starting to think it has to do with Windows 10 updates cause even the ''LSC 3.2.004'' doesn't work too, it did before until I did some win 10 updates then updated the LSC,  the only difference is the 3.2.004 actually opens and doesn't show an error message but  shows warrenty, bios , serial information and shows ''loading '' and the circle spinning  in the center of the program when its open. I'm hopeing Lenovo can someday solve this issue, I really find the program useful when I was able to use it. Thank you again !

 

BTW, when I click on the ''about'' on lsc 3.2.004 shows version 3.3.002

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4968 Posts

11-22-2011

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  • Message 14 of 17

Re: Lenovo Solution Center V.3.3.002 update issue

2016-05-13, 2:30 AM

I do problem determination for a living. You are right, I am right, BiggAl is right.

I determined  the problem as you did. and BiggAl watched and offered.

I cant offer the solution. I did not write the code

Your feedback is great.

=

Dont forget win 10 xxx.too many.

Love and kisses microsoft.

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11 Posts

12-03-2015

NJ

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  • Message 15 of 17

Re: Lenovo Solution Center V.3.3.002 update issue

2016-05-14, 16:35 PM

Hi guys, I finally found the issue with LSC update V.3.3.002 but before going through the trouble of deleting registries which in many cases causes damage to the pc, First disable firewall from 3rd party venders , I am using Comodo firewall then try to download LSC which also worked for me whichi experimented on another pc.

 

I decided since it wasn't working as it should  uninstall it completely which meant uninstall it 100% So I tried to use an unintaller program called ''REVO UNINSTALLER'' it didn't help because LSC wasn't showing in the windows of the program so I used the windows uninstaller ''programs/features '' that only uninstalled a few componets too many registries were left behind, so I went in to the ''REGISTRY EDITOR'' and manually deleted the registries pertaining to ''Lenovo Solution Center''

 

I opened the Registery Editor and on top of the windows , I clicked on ''Edit'' and clicked on ''find'' I typed  ''Lenovo Solution Center'' in the box clicked enter  I deleted each registry but of insted of going through that slow process I just went down the list of registries insted of going through ''find'' and enter'' 

 

That was last night and today  since all the registries for LSC were deleted I gave it another shot , I  downloaded the LSC again and it worked !  Turns out it had corrupted registries but for some reason uninstalling it from windows or second vendor unstalling program didnt uninstall all the registries so it had to be done manually from the Registry Editior.

 

Thanks guys for your help, and for taking the time to help.

0 person found this solution to be helpful.

This helped me too

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4102 Posts

01-01-2012

US

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  • Message 16 of 17

Re: Lenovo Solution Center V.3.3.002 update issue

2016-05-15, 16:38 PM

I'm glad you got it sorted, and for bringing up a good point.   

 

I don't know if it would have caught it in your case, but I run CCleaner (the free one) once a month, and after installing or uninstalling any programs.   It does a good job of keeping the registry and disk clean.  

 

CCleaner -- PC Optimization tool

 

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Thumbs up' button, if solved, the 'Accept as solution'.
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11 Posts

12-03-2015

NJ

42 Signins

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  • Posts: 11
  • Registered: ‎12-03-2015
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  • Message 17 of 17

Re: Lenovo Solution Center V.3.3.002 update issue

2016-05-15, 20:34 PM

Hi BiggAl, I actually use that too thanks tho, I want to thank you  BiggAl and Sclexman for your help. Much appreciate it.

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