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Lenovo System Update Exception Not Expected

2019-03-27, 14:38 PM

Dear Community,

 

I've installed Lenovo System Update (5.07.0078) on some T470 (20JN) running Windows 7 Entreprise x64.

 

At first start, module information processing crashes at 97% and displays an error message "Exception Not Expected was encountered"

 

Here are the last lines of Sytem Update attached logs :

 

Severe 2019-03-25 , 03:07:15
 à Tvsukernel.Logic.ProgressThreadEService.HandleResultStatus(Exception e)
 Message: This exception was NOT expected. This is supposed to never be logged.
 Exception:
  Message: SQL logic error
near "alimentation": syntax error
  Type: System.Data.SQLite.SQLiteException

Severe 2019-03-25 , 03:07:15
 à Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
 Message: This exception was NOT expected. This is supposed to never be logged.
 Exception:
  Message: SQL logic error
near "alimentation": syntax error
  Type: System.Data.SQLite.SQLiteException

Info 2019-03-25 , 03:07:15
 à Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
 Message: Showing ERROR Message: < Exception Not Expected was encountered! >

Info 2019-03-25 , 03:07:38
 à Tvsukernel.Logic.GUIController.BackToMain()
 Message: Setting Welcome screen...

Info 2019-03-25 , 03:07:38
 à Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
 Message: Loading Welcome screen on Action pane.

 

I contacted Lenovo support who redirected me to this forum,

 

Any help would be appreciated,

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2062 Posts

02-28-2012

Ecuador

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Re: Lenovo System Update Exception Not Expected

2019-06-23, 0:52 AM

Hi


Can you please confirm if the issue still exist on version 5.07.0084 /18 Jun 2019 ?

 

 

https://support.lenovo.com/us/en/downloads/ds012808

 

Regards









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


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7263 Posts

10-29-2009

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  • Message 2 of 11

Re: Lenovo System Update Exception Not Expected

2019-03-29, 11:25 AM

This is a known issue that we are investigating.  Sorry for this trouble.

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4 Posts

05-06-2019

France

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Re: Lenovo System Update Exception Not Expected

2019-05-06, 14:33 PM

Currently experiencing a similar issue on my T430, windows 7 64 bits.

Logs are joined.

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5 Posts

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Re: Lenovo System Update Exception Not Expected

2019-05-06, 14:40 PM
As a workaround, I've forced the app language in English. Here's the associate registry key

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Lenovo\System Update

Change the value of the LanguageOverride key to EN

Restart the System Update, it should work fine.
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37 Posts

01-25-2008

Switzerland

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Re: Lenovo System Update Exception Not Expected

2019-06-04, 16:00 PM

I have the very same problem !!! Impossible to update !

 

Only solution was to do :

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Lenovo\System Update
Change the value of the LanguageOverride key to EN

 

But will it install everything in English ?

 

:-(

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5 Posts

03-27-2019

France

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Re: Lenovo System Update Exception Not Expected

2019-06-04, 16:06 PM

Hi,

 

You can revert to your preferred language after the first update, the error appears at the first launch when the system update is trying to download the definition file,

 

1 : Change the registry key

2 : Run the system Update

3 : Clear the registry key

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39 Posts

07-15-2011

France

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Re: Lenovo System Update Exception Not Expected

2019-06-21, 18:05 PM

Thank you for the solution !

It is still not fixed to this day. (i use FR language)

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2062 Posts

02-28-2012

Ecuador

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Re: Lenovo System Update Exception Not Expected

2019-06-23, 0:52 AM

Hi


Can you please confirm if the issue still exist on version 5.07.0084 /18 Jun 2019 ?

 

 

https://support.lenovo.com/us/en/downloads/ds012808

 

Regards









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


0 person found this solution to be helpful.

This helped me too

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37 Posts

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Switzerland

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Re: Lenovo System Update Exception Not Expected

2019-06-23, 13:46 PM

On my side, at least, installing the new version (5.07.0084 /18 Jun 2019) works directly, without having to change language in registry.

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37 Posts

01-25-2008

Switzerland

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Re: Lenovo System Update Exception Not Expected

2019-06-23, 13:47 PM

And reply to OlivierB, with the previous version (5.07.0078), changing language in registry worked.

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