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9 Posts

04-29-2020

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Lenovo vantage cant control Lighting anymore

2020-05-28, 13:46 PM

Hi,

 

I am unable to control the lighting of Legion t730 anymore. It is running latest vantage. I have uninstalled the latest vantage and install the enterprise version 20. It keeps complaining about system update needed. I checked for the update and no available update.

 

Please kindly help.

 

Thanks

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654 Posts

03-11-2008

CN

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Re:Lenovo vantage cant control Lighting anymore

2020-05-29, 1:23 AM

There is lighting drivers for gaming system to control lighting.

Did you installed the gaming related update from system update or support?

 

https://pcsupport.lenovo.com/us/zh/products/desktops-and-all-in-ones/legion-series/legion-t730-28ico/downloads/driver-list/component?name=ThinkVantage%20%E6%8A%80%E8%A1%93

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9 Posts

04-29-2020

AU

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  • Message 3 of 13

Re:Lenovo vantage cant control Lighting anymore

2020-05-29, 5:22 AM

Thanks. I installed them. They are 2 version

 

  • 1.0.0.10 -> It will trigger system update to 1.0.0.25 inside Lenovo Vantage
  • 1.0.0.25

 

Both are not working too.

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654 Posts

03-11-2008

CN

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  • Message 4 of 13

Re:Lenovo vantage cant control Lighting anymore

2020-06-02, 5:06 AM

The gaming feature would not be supported by enterprise version you installed.

Please uninstall it and install the version from store

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9 Posts

04-29-2020

AU

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  • Message 5 of 13

Re:Lenovo vantage cant control Lighting anymore

2020-06-02, 11:35 AM

Thanks for the reply. I tried both version.. I tried enterprise and store one too. Both cant control the lighting anymore.

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235 Posts

09-27-2019

CN

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Re:Lenovo vantage cant control Lighting anymore

2020-06-05, 5:28 AM

hi

Could you please provide log with the tool https://console.box.lenovo.com/l/r1rV0e

And send log to me, thanks

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9 Posts

04-29-2020

AU

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  • Message 7 of 13

Re:Lenovo vantage cant control Lighting anymore

2020-06-10, 9:14 AM

Hi,

 

Thanks for the help. Please check the log. There is no way to control the lighting anymore. Let me know if you need me to install enterprise version too.

 

 

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9 Posts

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AU

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  • Message 8 of 13

Re:Lenovo vantage cant control Lighting anymore

2020-06-10, 9:16 AM

Log is at https://mega.nz/file/K3ozVArb#0M2jUCLMa7M0doAh0zk3GTZzkhxTVvDiBKcs1PzYMF0

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235 Posts

09-27-2019

CN

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Re:Lenovo vantage cant control Lighting anymore

2020-06-17, 2:39 AM

hi

We checked the log, we did not find family name. Could you please download the tool through https://console.box.lenovo.com/l/NJh31W, and use the tool to check the family name, and share your screenshot to us?

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  • Message 10 of 13

Re:Lenovo vantage cant control Lighting anymore

2020-06-21, 11:57 AM

Thanks

 

[System Information] (Type 1)

01 1B 01 00 01 02 03 04 DA F3 A2 6C 39 66 EA 11 ...........l9f..

AE 7B CE 6F 70 B5 74 00 07 05 06 4C 45 4E 4F 56 .{.op.t....LENOV

4F 00 39 30 4A 46 30 30 38 51 41 55 00 4C 65 67 O.90JF008QAU.Leg

69 6F 6E 20 54 37 33 30 2D 32 38 49 43 4F 00 53 ion T730-28ICO.S

31 30 31 35 37 4C 46 00 4C 45 4E 4F 56 4F 5F 4D 10157LF.LENOVO_M

54 5F 39 30 4A 46 5F 42 55 5F 4C 65 6E 6F 76 6F T_90JF_BU_Lenovo

5F 46 4D 5F 4C 65 67 69 6F 6E 20 54 37 33 30 2D _FM_Legion T730-

32 38 49 43 4F 00 20 20 20 20 20 00 00          28ICO.     ..    

Type 0x01 (1)

Length 0x1B (27)

Handle 0x0001 (1)

Manufacturer String1 - "LENOVO"

Product Name String2 - "90JF008QAU"

Version String3 - "Legion T730-28ICO"

Serial Number String4 - "S10157LF"

UUID 0xDA 0xF3 0xA2 0x6C 0x39 0x66 0xEA 0x11 0xAE 0x7B 0xCE 0x6F 0x70 0xB5 0x74 0x00  

Wakeup Type 0x07 - PCI PME#  

SKU Number String5 - "LENOVO_MT_90JF_BU_Lenovo_FM_Legion T730-28ICO"

Family String6 - "     "

 

 

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