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2 Posts

06-19-2021

India

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Preinstalled software are gone after reset

2021-06-19, 13:47 PM

I installed windows 10 by custom installation method. I formated the C drive and then installed the windows. Now my all preinstalled software by lenovo are not available. I installed some from website but some apps like dolby are not available.

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367 Posts

03-27-2020

Philippines

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Re:Preinstalled software are gone after reset

2021-06-20, 3:58 AM

Hi Nikhil107,

 

This is expected on a clean install.

For the same reason that on the user guide shows other ways of recovery instead and clean install is not listed.

 

You can check here for another option of the original image.

https://support.lenovo.com/us/en/solutions/ht103653-lenovo-digital-download-recovery-service-ddrs-download-the-files-needed-to-create-a-lenovo-usb-recovery-key

 

-Dbrix

- Apologies in advance for not getting back soon on regular days. Please proceed with any Community members that can share their ideas and experiences to help.
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367 Posts

03-27-2020

Philippines

39 Signins

1425 Page Views

  • Posts: 367
  • Registered: ‎03-27-2020
  • Location: Philippines
  • Views: 1425
  • Message 2 of 5

Re:Preinstalled software are gone after reset

2021-06-20, 3:58 AM

Hi Nikhil107,

 

This is expected on a clean install.

For the same reason that on the user guide shows other ways of recovery instead and clean install is not listed.

 

You can check here for another option of the original image.

https://support.lenovo.com/us/en/solutions/ht103653-lenovo-digital-download-recovery-service-ddrs-download-the-files-needed-to-create-a-lenovo-usb-recovery-key

 

-Dbrix

- Apologies in advance for not getting back soon on regular days. Please proceed with any Community members that can share their ideas and experiences to help.

1 person found this solution to be helpful.

This helped me too

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2 Posts

06-19-2021

India

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Re:Preinstalled software are gone after reset

2021-06-20, 4:05 AM
Thank you so much for original image link.
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7 Posts

07-13-2021

Turkey

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Re:Preinstalled software are gone after reset

2021-07-14, 1:10 AM

dolby digital plus home theater was not working windows 10 64-bit... I deleted to reinstall but I can't download... Is there a way to do it without reinstalling windows? Thanks.

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7 Posts

07-13-2021

Turkey

5 Signins

70 Page Views

  • Posts: 7
  • Registered: ‎07-13-2021
  • Location: Turkey
  • Views: 70
  • Message 5 of 5

Re:Preinstalled software are gone after reset

2021-07-14, 1:16 AM
Hello dolby digital plus home theater was not working windows 10 64-bit... I deleted to reinstall but I can't download... Is there a way to do it without reinstalling windows? Thanks.
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