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15 Posts

06-24-2008

Texas

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  • Message 21 of 96

Re: ThinkVantage Access Connections Main Service --> Eats 1M

2008-07-30, 15:20 PM
Access Connections 5.00 for Windows 2000 & XP has been posted. Its publish date is 7/09/08. That's great! When will the Vista versions be posted?
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52 Posts

12-13-2007

USA

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  • Message 22 of 96

Re: Runaway memory usage in Access Connections AcSvc.exe on Windows Vista (SP1).

2008-08-04, 12:25 PM

 

no update for Vista yet.


T61P - 6459-CTO - T7500 2.2Ghz - 4G DDR2 RAM - NV Quadro FX 570M 256mb - 160G 7200 rpm - WSXGA+ 15.4" - Vista Ultimate 32bit
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15 Posts

06-24-2008

Texas

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  • Message 23 of 96

Re: Runaway memory usage in Access Connections AcSvc.exe on Windows Vista (SP1).

2008-08-19, 15:02 PM
Anyone with inside information know when the Vista update will come? Its current version suffers the massive memory leak problem too.
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52 Posts

12-13-2007

USA

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  • Message 24 of 96

Re: Runaway memory usage in Access Connections AcSvc.exe on Windows Vista (SP1).

2008-08-19, 15:36 PM

I uninstalled access connections since my first post.

 

Lenovo doesn't have their act together it seems....all departments are suffering...

 

service depot  and now software support.

 

bug has been around for months and they are dragging their feet as usual..


T61P - 6459-CTO - T7500 2.2Ghz - 4G DDR2 RAM - NV Quadro FX 570M 256mb - 160G 7200 rpm - WSXGA+ 15.4" - Vista Ultimate 32bit
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10 Posts

08-19-2008

New York

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  • Message 25 of 96

Re: Runaway memory usage in Access Connections AcSvc.exe on Windows Vista (SP1).

2008-08-19, 17:16 PM

The problem still exists in the latest Vista version (4.52) and is consistently reproducible. 

 

Every time my T61P comes out of sleep, the process AcSvc.exe begins to hog memory and CPU. It grabs about 400mb in addition to its current usage and then stays at that level, with CPU usage up to 60%. The same sequence also happens almost always when I click on "Access Connections" or Wi-Fi icon to switch network profiles. Today, after 3-4 sleep/wake-up cycles, the process AcSvc.exe had 1.8 GB of memory.

 

In addition to those symptoms, "Access Connections" very often loses awareness of network location status. I travel between few locations and Windows itself does connect to the right Wi-Fi AP upon wake-up (when it's the closest one around). However it's extremely difficult to see which Access Point I'm using since AC becomes non-functional - even though I am connected to a network, Wi-Fi icon is gone, AC icon is grayed out, and "Connect" button AC Connections Manager does nothing. In this state, nothing but reboot makes AC sane again. 

 

It would be great to see this resolved by Lenovo and I'll be happy to provide more technical details. AC is otherwise useful application, but this behavior is not acceptable.

 

http://img242.imageshack.us/img242/3922/conn5qs7.png

Message Edited by Cozzamara on 08-20-2008 12:13 PM
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59 Posts

05-31-2008

Massachusetts, USA

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  • Message 26 of 96

Re: Runaway memory usage in Access Connections AcSvc.exe on Windows Vista (SP1).

2008-08-20, 16:00 PM
This issue has not been fixed. I've been running version 5.00 (on XP Pro), and today I find that Access Connections Main Service is taking up well over a Gig of memory. This is the first time I've noticed the problem since I installed the new version (a week ago? 2 weeks?) so maybe the problem has gotten better, or maybe I just didn't notice or got lucky until now. This morning I switched several times between different wireless networks including some that I did not save as new locations. Perhaps this has something to do with the bug.
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15 Posts

06-24-2008

Texas

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  • Message 27 of 96

Re: Runaway memory usage in Access Connections AcSvc.exe on Windows Vista (SP1).

2008-08-20, 16:15 PM
The bug still exists? Now why did you have to go and ruin my day? :smileywink: Well, I hope the Vista releasing is taking longer because they are fixing the problem and Vista gets 5.1. Of course, that's IF a new Vista version is ever released. :smileymad:
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59 Posts

05-31-2008

Massachusetts, USA

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  • Message 28 of 96

Re: Runaway memory usage in Access Connections AcSvc.exe AND ACWLIcon.exe

2008-08-26, 15:59 PM

I'm noticing that the Access Connection Tray Status Application (ACWLIcon.exe) ALSO seems to leak memory, though it tends to be eclipsed by that of the Main Service. Give that all this application does (presumably) is make access to this available by the tray icon, it's all the more ridiculous and unacceptable that it should suck up huge amounts of memory. Last time I had to kill the main service because it was eating over a Gig, I noticed that the tray status app was eating about 3 quarters of a gig. Recently after starting up it uses about 50 meg which still seems excessive to me, and the Main service is using 200 Meg which already seems excessive.

 

Is Lenova devoting any resources to this? Why are these apps so awful? What are they written in? Can't lenovo afford to put some experienced resources on it, to run some memory leak analysis tools?

 

(To clarify, I'm experiencing this on XP pro, with the 5.00 version of Access Connections)

Message Edited by ericjs on 08-26-2008 09:02 AM
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57 Posts

05-11-2008

United States of America

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  • Message 29 of 96

Re: Runaway memory usage in Access Connections AcSvc.exe AND ACWLIcon.exe

2008-08-26, 16:34 PM

I first posted about this problem on May 11, concerning Vista Ultimate and the 4.52 software.

 

It's now almost September 1st, and there's still no resolution. 

 

And from what I'm reading here, the  5.0 version for XP doesn't solve the problems.  

 

I finally removed Access connections altogether from my R61 w/ Vista Ultimate.  It's too bad, because I travel a lot, and found the software useful. 

Message Edited by Bruce443 on 08-26-2008 09:34 AM
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14 Posts

08-29-2008

Moldova (the Republic of)

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  • Message 30 of 96

Re: Runaway memory usage in Access Connections AcSvc.exe on Windows Vista (SP1).

2008-08-29, 14:12 PM

A lot of people here suggested uninstalling Access Connections, which I have now done, and the computer works great!

 

Unfortunately, the internet doesn't work at all.  :-(  Any suggestions for how to get the Vista network management utility to actually work?  I somehow managed to get online at home (I think by rebooting), but that hasn't helped this morning at work (I'm writing on a different computer).  The computer simply does not recognize my work network.  I get either a "local" or "limited connectivity" message.  I have tried rebooting, and no luck.  It doesn't even recognize the plugged in cable for the ethernet.

 

HELP!

 

Thank you,

:-)

Esther

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