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21 Posts

11-16-2015

Pakistan

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Since March 2019, Lenovo Vantage is neither installing nor the previous version opening

2019-04-19, 7:12 AM

I have done all the task guided at several forums but neither is working. Error message vantage generates is also attached. kindly guide for a possible solution. I am using G50-80 machine

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971 Posts

03-11-2008

China

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Re: Since March 2019, Lenovo Vantage is neither installing nor the previous version opening

2019-04-23, 6:57 AM

Did you check the tips below?

https://forums.lenovo.com/t5/Lenovo-Vantage-Knowledge-Base/quot-Vantage-has-Encountered-a-Problem-quot-after-Windows-10/ta-p/4341106

What is the color of device stage in your system?

And is service "IMControl service" in running?

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275 Posts

02-06-2017

United States of America

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Re: Since March 2019, Lenovo Vantage is neither installing nor the previous version opening

2019-04-19, 17:23 PM

How are you trying to install Vantage? Lenovo Vantage is an app and can be installed via the Microsoft Store.

 

From the screen shot you uploaded it is asking you to install Lenovo System Interface Foundation but I do not see on the G50-80 support page (should be under Software and Utilities) and do not know what to make of that as I believe Vantage does use System Interface.

 

Does your G50-80 have System Interface? Open Computer Management select Device Manager look down the list for System Interface Foundation V2 Device and if is could use Microsoft's help of updating it by right clicking than select Update Driver.

 

I would try uninstalling Vantage than restart the computer than install Vantage maybe System Interface first.

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971 Posts

03-11-2008

China

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Re: Since March 2019, Lenovo Vantage is neither installing nor the previous version opening

2019-04-23, 6:57 AM

Did you check the tips below?

https://forums.lenovo.com/t5/Lenovo-Vantage-Knowledge-Base/quot-Vantage-has-Encountered-a-Problem-quot-after-Windows-10/ta-p/4341106

What is the color of device stage in your system?

And is service "IMControl service" in running?

0 person found this solution to be helpful.

This helped me too

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21 Posts

11-16-2015

Pakistan

37 Signins

630 Page Views

  • Posts: 21
  • Registered: ‎11-16-2015
  • Location: Pakistan
  • Views: 630
  • Message 4 of 5

Re: Since March 2019, Lenovo Vantage is neither installing nor the previous version opening

2019-04-24, 5:39 AM
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21 Posts

11-16-2015

Pakistan

37 Signins

630 Page Views

  • Posts: 21
  • Registered: ‎11-16-2015
  • Location: Pakistan
  • Views: 630
  • Message 5 of 5

Re: Since March 2019, Lenovo Vantage is neither installing nor the previous version opening

2019-04-24, 5:49 AM

thank you for taking the time out to diagnose and provide the best remedial action. Now Vantage is working

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